Request failed: internal server error (500)

Old Forum
1

Having paid for this software, the matching software worked like a treat the first day I used it. Let me down in the middle of a house party right when it would have been a blast. What the hell is going on. This issue needs to be fixed or you’re refunding me. Solutions please???!

Before you ask:

  1. i’ve already signed out of Spotify and signed back in
  2. I’m running the latest operating system on a mac, and have the up to date version of DJAY
2

Hi Nish,

thank you for your post and we are sorry to hear about your issue.
Can you tell us which djay version (Pro/4/…) you are using?
Is your problem reproducible?

Cheers.
Lukas E.

3

Hi everyone,

I had the same problem and I think it solves, erasing and installing the program again.
Now everything is ok.
I hope that your can also solve the problem.

Thanks and greetings
Rafael.

4

Hi Lukas,

I’m using DJAY pro on a mac. I just tried and the issue seems to have resolved itself. Must have been a server issue or something.

Thanks,
Nish

5