Restore Purchases Djay 5

As stated, all the pro crossefader fx aren’t restored with a valid ( until September 2024) subscription.
Also checked and confirmed that Apple Store id is correct… the pop-up message says that was restored, but it’s not.
Any thoughts? Thanks


  1. Have you tried closing djay and rebooting your laptop?
  2. You could also try logging out of your Apple ID on your device then back in again.
  3. If that doesn’t work, I suggest you perform a backup, including your djaymedialibrary database file, then uninstall and reinstall djay Pro 5.0.
  4. You can find the djaymedialibrary file location in this article:

Reboot worked, thanks for you help!

You’re welcome @Marcio_Reis, glad that worked!

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