Portuguese: Boa tarde eu tinha um dispositivo Android no qual comprei a app só que entretanto mudei de telemóvel para iOS como posso recuperar a minha conta que já tinha pago no outro dispositivo para poder usufruir de tudo como antes?
English: Good afternoon, I had an Android device on which I bought the app, but in the meantime I changed my phone to iOS, how can I recover my account that I had already paid for on the other device to be able to enjoy everything as before?
You should contact Algoriddim directly to see what they can do; but the Google Play store is completely separate from the Apple App Store.
Also, I believe djay Android is an old version that can be bought as a one-time purchase; but djay iOS is a monthly/yearly subscription through the Apple App Store.
(By the way, you made a good move - djay iOS is the better version of this software.)
Hi @Lino_Silva,
Thanks for sharing your post!
Would you please contact us at the address linked below so we can further assist you with this?
https://help.algoriddim.com/hc/en-us/requests/new
Please ensure the subject line of your email reads “ATTN: KELLY - RETRIEVE ACCOUNT” and a link to this thread in the body of said email.
Thanks so much!
