Scratch Tools forgets cue points after Spotify update

Bug Reports
1

Sup yall? So just like the title says ever since the update yesterday (for me) now when I reload scratch tools all the queue points are gone. Only happens with scratch tools. Not sure if there is a solution, just letting yall know for the next update. I’m using dvs with a MacBook :victory_hand:

2

Ok wait. They came back. It just takes like a minute real time. Idk what that’s about. Like I said I don’t notice it with anything else. :man_shrugging:

3

Hi @INDIANAJUNE2, thanks for the info. Was this just a one time thing or does is happen every time you restart djay and load the Scratch Tools? I tested on my MacBook, PC and iPad and couldn’t replicate it in djay 5.4.3. Thanks!

5

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!

7

Sorry didn’t see it. It’s everytime. Some times they move back when I move the record, sometimes it take a few minutes. But it does come back after some time when

8

Thanks for the follow up @INDIANAJUNE2. Since this sounds repeatable, can you please capture and share a short video of the issue to help clarify what’s happening? Thanks!

11

Here you go. I don’t actually reload at the end they come back before I do. https://youtu.be/Y3v47oE2Vnw?si=bMnZ-DbEXgnhqb3N

1 Like
12

I think what happen there is it had to hear the control tone before they come back. Have to double check but I’m thinking now that’s why sometimes it’s as soon as I move the wheel and sometimes it takes a minute. Might have to have the fader open

13

Thanks for the video @INDIANAJUNE2 - this is very helpful. I’ve shared this with our engineering team for further review.

14

Hi again @INDIANAJUNE2, can you please update to 5.4.4 and confirm if the issue persists. It seems to be working as expected for me now, but I’m not using DVS. If the issue persists on 5.4.4, can you please test without using DVS? Thanks!

15

Sorry just saw this. Yes, I will try the next time I’m on.

1 Like
16

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!