Serato database folders on external HDD cant be imported into crate folder

Questions
1

We still not able import all Serato library from my external HDD into Djay pro AI please we need djay PRO AI to treat serato database folder just like vdj does …

3

Hi, @skydj256,

Thanks for reaching out about this, and sorry to hear about the trouble importing your files into djay. So we can take a closer look into this, could you please tell us the following:

  1. What device are you currently using?
  2. Which OS version is running on your device?
  3. Which djay version are you using?
  4. Please explain step-by-step the issue you are experiencing, what you expect to happen, and what actually happens. For example, are you finding any of your files in djay’s music library? Have you added any of your folders via the My Files source?

Thanks in advance for the additional information!

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