Slak Jaw on Vacation (Dec 13-20, 2025)

Hello everyone! I just wanted to give you all a heads up that I’ll be taking some time off from December 13-20. I’ll check in here and there when I have internet access, but please don’t expect to see me here all day, everyday like normally :laughing:

  • We’ve got a lot of helpful and knowledgeable power users in this Community, so I suspect they’ll be able to step in and provide a lot of assistance in my absence.
  • In addition, we have recently launch a new djay Support Page with a ton of useful information and tips.
  • This Support Page also contains links to our recently updated djay User Manuals
  • From the Support Page, you can also Submit a Help Request to our official support team.
  • You can also submit official support requests from within the djay App using the procedures below:

On iOS, Android and Windows:

  1. Open the djay app on your device.
  2. Navigate to Settings>Contact Support.
  3. Fill out the submission form and title your email "ATTN: MARIE – “The Title of your Community Topic” in the provided subject line.
  4. If you’ve already created a Community Topic for this issue, please also share a link to it in your email so support can reference what’s been discussed here.

On macOS:

  1. Open the djay Pro app on your Mac.
  2. In the top left corner of your screen, click on the portion of the menu bar that says “djay Pro”.
  3. In the drop-down menu, click on the button that says “Provide djay Pro Feedback”.
  4. Fill out the submission form that will pop up in your default browser and title your email "ATTN: MARIE – “The Title of your Community Topic” in the provided subject line.
  5. If you’ve already created a Community Topic for this issue, please also share a link to it in your email so support can reference what’s been discussed here.

I hope that helps. Happy Holidays and see in you a week!

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Thank you for your great customer service. Have a safe time off.

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You’re welcome @Half. Thanks!

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Arn’t you meant to be on vacation? If so how come you’re posting here? Very naughty.

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Hahaaa! You know me…

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Thank you for all you do for the community @Slak_Jaw .
Wishing you wonderful quality time.

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You’re welcome @Davidv100. Thank you!

Have a great holiday! Peace and love! :heart::christmas_tree:

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Thank you @Midas. I appreciate it.