Slak Jaw: Out of the Office (May 27-31, 2026)

Hello everyone! I just wanted to give you a heads up that I’ll be away from the Community from May 27-31. I’ll check in here and there when I have internet access, but please don’t expect to see me here all day, everyday like usual :laughing:

  • We’ve got a lot of helpful and knowledgeable power users in this Community, so I suspect they’ll be able to step in and provide a lot of assistance in my absence.
  • In addition, we have recently launched a new djay Support Page with a ton of useful information and tips.
  • This Support Page also contains links to our recently updated djay User Manuals
  • From the Support Page, you can also Submit a Help Request to our official support team.
  • You can also submit official support requests from within the djay App using the procedures below:

On iOS, Android and Windows:

  1. Open the djay app on your device.
  2. Navigate to Settings>Contact Support.
  3. Fill out the submission form and title your email "ATTN: SUPPORT – “The Title of your Community Topic” in the provided subject line.
  4. If you’ve already created a Community Topic for this issue, please also share a link to it in your email so support can reference what’s been discussed here.

On macOS:

  1. Open the djay Pro app on your Mac.
  2. In the top left corner of your screen, click on the portion of the menu bar that says “djay Pro”.
  3. In the drop-down menu, click on the button that says “Provide djay Pro Feedback”.
  4. Fill out the submission form that will pop up in your default browser and title your email "ATTN: SUPPORT – “The Title of your Community Topic” in the provided subject line.
  5. If you’ve already created a Community Topic for this issue, please also share a link to it in your email so support can reference what’s been discussed here.

I hope that helps. See you all next week!

5 Likes

Thank you for your constant and quality service on this forum

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You’re welcome @eyeseeyou01. Thanks for the positive feedback - it’s always appreciated.

Slack Jaw, thanks so much for all your hard work and attention to the community. We really appreciate ya! Enjoy your days off!

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You’re welcome @megaman24. Thanks, I appreciate it!