Software Adding Incorrect Song to Queue

Bug Reports
1

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  • Device model (e.g. 2020 iPad Air 4th Gen): iPad Pro M4
  • Version of operating system (e.g. macOS 14.4.1): 26.5
  • Version of djay (e.g. 5.1.2): 5.6.5
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): N/A
  • Hardware firmware version (e.g. 1.0.1): N/A
  • Please consider sharing a short video or screenshots to help clarify your issue

A) SUMMARY OF ISSUE:

  • When I load random songs into the queue, a totally different song is placed into the queue. I can load the song directly into track 1 or 2, and it’s totally fine. The issue only occurs when adding to the queue. It happens to multiple tracks from my iTunes library and is completely random.

B) DETAILED STEPS TO REPRODUCE:

  1. Try adding a song to the queue

C) EXPECTED RESULTS:

  • In this example, I load “here & now” into the queue, and “here and now” is added.

D) ACTUAL RESULTS:

  • In this example, I load “here & now” into the queue, and “naked eye” is added.

2

Hi @MBMedia, thanks for the video and details about your setup - this is very helpful. I’m on the road for the rest of the week so it will be challenging for me to troubleshoot this with you further. I’m going to create an Official Support Request Ticket for you. Someone from our support team will contact you soon via email. Thanks!

1 Like
4

Thanks! It doesn’t happen anywhere on my device (Apple Music, iTunes, etc) except for in the DJay app and only when adding to the queue. I can load it directly into a track, and it plays fine, but I can’t pre-queue stuff for my wedding sets, which is a real pain. It’s super weird.

5

You’re welcome @MBMedia. Thanks for the additional info.