Song Freezes

Hello I have had this issue with DJ for Iphone and now having it with DJ Pro
I will be djing and boom tne song freezes and cuts out. I would like to know what can be done. I have searched the tips and they do not help as I do not use a controller, do not use a usb drive so it can not be that. I would like to have a refund if this problem is not fixed

Hi there,

could you send us an exemplary video of the explained issue via

Thank you in advance.

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