NOTE: Please use the search function above before posting to avoid creating duplicate topics.
- Device model (e.g. 2020 iPad Air 4th Gen):
- Version of operating system (e.g. macOS 14.4.1):
- Version of djay (e.g. 5.1.2): Djay 5.1.2
- Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
Your question:
My main DJAY Pro collection is on my Mac Pro. I upload all of my songs into Music which is then downloaded onto my 2024 I-Pad Pro through Music for my Djay Pro AI. Here is the problem and I’ve already read all the other posts and there seems to be no resolution. All my music is there under “Local” but when I go to “My collection” most of my music is “greyed out”. It seems when you have a larger collection this happens but I’m not 100% sure. My issue is all of my playlists are in “my collection” and cannon be transferred to my “Local Music”. Does anyone have any suggestions or solutions to this problem. This is a major problem!
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Hi @bmac0603, when creating new topics, please do not forget to answer the questions in our template with specific details about your setup not just “iPad” or “Latest Version”. This helps all of our community moderators to provide the most effective support to users with the utmost efficiency. Thanks!
Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version (ex. 2.7):
Can you please also try to capture a short video of the issue, upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here?
Please also confirm if you are subscribed to Apple Music Streaming. Thanks!
Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!