Songs not loading and crashing

While a song is playing on 1 deck I. Spotify and loading another onto another deck the playing deck either freezes or a load screeching noise or crashes I’m using Mixtrack platinum on window 10 what gives?

Hi Tony,

I am very sorry to hear that.

Can you please send us an exemplary video of the described issue via

Thank you in advance. 

Cannot agree more, the PC version sucks and the lack of updates is a DISASTER…

I have been using this software for a while now and even decided to update on my iPad as well but I’ve given up now as it does not get any better. The integration with Spotify was a good selling point but the lack of updates, the poor performance and no real answers to all the issues other members have highlighted just in the last year have made the choice of moving to another software a lot easier. I might re-visit if the windows version is fixed before my subscription runs out but judging on the time line of passed mistakes I won’t hold my breath so Serato here I come