Songs not loading/pausing during track

Hello-

Just received my Idj pro and downloaded the algoriddim app…and subscribed to Spotify … 1st 3 days no problems. Now, most songs don’t load or pause during play… Not sure if it’s the Numark player, the App, or Spotfy…

I’m scared to play anywhere with these problems… Any suggestions?

Hi Mark,

can you give us some more information about your setup so we can try to reproduce it.
Which Numark controller are you using which iOS version is installed on your iPad?
Thank you in advance.

Cheers,
Lukas E.

Hi Mark,

we are sorry to hear that and will do our best in order to help you. Could you please send us a video of this behaviour via support@algoriddim, that would help us tons in order to reproduce your issue.
Thank you in advance.

Cheers,
Lukas E.

Hello-
I’m using a Ipro Dj, and just updated the latest version on my iPad Air 1…
I was using a iPad Air 2 and same thing was happening…

It seems the songs aren’t loading quick… When I switched to the air 1 1st couple days were fine… 3rd day same problems… I have powered off iPads and uninstalled app, same thing… I’m scared to do my 1st gig at a bar because of this freezing…

Please help…

Also some messages say , can’t load track…

Hello Lukas
Yes,I was going to send video but wasn’t sure were to send…
Anyway you can send a reply link…
Thanks