I’ve just purchased a Reloop Mixtour to replace a Denon system. DJay Pro AI causes significant distortion especially on the bass frequency, sounding like a blown speaker. Playback directly from Tidal is fine (if a little loud), playback on DJay Pro 2 is also OK.
Any thoughts on what’s happening here? No issues with the Denon set-up previously.
Could you please give us some further information:
- What Mac are you using?
- What macOS are you currently running?
- What version of djay PRO AI are you using?
Is anyone going to reply? Thanks
We haven’t been able to reproduce this issue you’re experiencing on the Reloop Mixtour.
We’d like to follow up on this issue via email. We are going to reach out to you.
If any other user experience audio distortion on djay PRO AI on Mac when connected to the Reloop Mixtour, please feel free to comment on this thread.
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