Soundcloud tracks and playlists not loading

Bug Reports
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Hello everyone! Thanks for your continued patience and understanding on this issue. We fully understand and sympathize with your frustrations. As explained above, this was a problem on Soundcloud’s side and not an issue with djay.

SoundCloud has publicly communicated that their services are gradually coming back online, including for all affected 3rd party DJ app integrations. If you’re still encountering issues with SoundCloud in djay, please try the following steps:

  1. Ensure you are on the latest djay version that we released about 2 weeks ago (5.2.4 / Windows 5.2.10195.0).
  2. Log out of Soundcloud within the djay Settings->Library->SOUNDCLOUD->Log Out of SoundCloud
  3. Restart djay then log back into Soundcloud within djay.

Please note that SoundCloud is still working on the “some songs greyed out issue”. Although most issues should now be resolved, if you’re still experiencing problems after following these steps, please feel free to reach out to us and we’ll do our best to help. Thank you for your patience as we work through this.

Thanks!

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