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2021 Ipad Pro
IOS 17.7
5.2.4
Reloop Mixon 4
Was prepping a set no controller today when all of a sudden Soundcloud tracks would not load and playlists went blank. Tracks from soundcloud keep getting not found 404 errors and no playlists have any tracks anymore on Djay.
Updataed my ipad and software in a frenzy to solve the problem, and also re-downloaded Djay on my Macbook and having the same issues…please help gig tomorrow
How to reproduce the issue:
open Djay, try to load Soundcloud tracks or lists…?
I tried accessing songs from my SoundCloud library today and received the following error: “Request failed: forbidden (403)”. I have an active SounCloud Go+ account. Never had this happen before today.
Same problem, wanted to have a session tonight. Nevermind. Also, i had issues with my reloop beatpad 2 and i think its already been a month since I’ve submitted a ticket with reloop but have not gotten back to me. I think im going to old school way of mixing. No updates, streaming issues, firmware issues. Etc. This new tech is frustrating.
A 403 client error is Soundcloud denying the connection to the folder/files that you are trying to access.
Just my opinion, as an IT person…
Possibly Soundcloud’s Go+ API connection from the Djay app is broken due to change on their side or similar which is now causing unauthorised/unauthenticated connection attempts, resulting in the 403 errors, or the back-end Soundcloud permissions to those files have changed - which would typically produce a “Forbidden” 403 error on what is ultimately a web server, serving files.
Either way, it sound like the issue is with Soundcloud. They’ve changed something or something is broken at their back-end.
If you need to build playlists for a gig anytime soon, I would look for an alternative method for the short term.
Algoriddim support are in touch with Soundcloud which is great, but depending on what has been changed/broken this likely isn’t an immediate fix.
Nowadays, everything has too much to do with increasingly complex IT technical conditions, which will ultimately lead to things no longer working or no longer working properly. I therefore recommend using classic local data.
Maybe Algoriddim didn’t implement this yet, or didn’t implement it correctly? Either way, this needs a fast fix as it breaks SC support completely, and if my assumption above is correct it will stop to work for all SC users in the next few days when existing sessions are timing out.
If (and only if) my assumption is correct, then yes – however knowing the sometimes strange ways of tech and coding, this might easily be specific to some combination of circumstances as well (specific OS version, djay version, platform, or any combination of those or more), thus limiting it to just some users.
Also, given the nature of the OAuth protocol, it might happen for affected users at different points in time, depending on their previous usage – this is what I was trying to say in my last post with the sessions timing out. I don’t know about SC API token lifetimes, but I guess we’d see many more affected users over the next few days at the latest if it is a global problem.
OK it seems to be working now - what I did - Opened google on the ipad - opened Soundcloud and logged in through google - Then opened djpro - it asked to link my link soundcloud and hey presto I can now see my tracks on SC - woop! woop!
Now that made me check @Justin_Lowe1 - working again for me as well without touching anything, just starting up djay pro. Wonder if it was something completely else then (or if Soundcloud quickly enabled legacy OAuth support for some more days for djay pro )
Only issue I have is that SC did a restore last night and the point in time was after I added some tracks so will need to add them again - but having said that - Big Love to you lot of DJs - Respect!
I’d say that’s a different problem to be honest, not sure if this fits in this thread. Also I don’t have much experience with the iOS version, so I doubt I’d be able to help. If you want you can dm me the URL of the playlist, and I’ll try in djay pro macOS and see if the behaviour is the same there.
gig tomorrow
Except that more than 80% of my playlists are “grey” Unplayable…
what’s the problem??
)
