Speed changes on its own!

In the middle of a song, without me even touching the keyboard, the speed suddenly drops or speeds up or even stops totally. HUGE problem. I have to scramble to jump to the next song to get out of it. This has been happening in all the last versions of DJAY too, but now it happens even MORE often in the latest one.
Often I live in fear when DJing weddings, that this will happen in a crucial song like a first dance. I am ready to quit using DJAY because of this error.
Thank you for your help!!

Hi Lukas
No, I just use the laptop controls. MacbookPro 2013 running Yosemite. It did this on Mavericks too and my 2010 MacBook.

Eric

Hi Lukas,
I don’t even know if I am since they don’t supply any manual to help me find it. This problem happens in manual mode, I don’t recall if it happens in Automix.
I hate signing in here and it feezes up (no the computer is fine), is there a way I can write to you directly? Thanks

Hi eric,

thank you for contacting us and we understand how frustrating this is.

Could you tell us a bit more about your setup, do you use a controller besides djay?

Thank you in advance.

Cheers,
Lukas E.

Hi eric,

are you using the Auto Sync option of the Automix?

Thank you in advance.

Cheers,
Lukas E.

Hi eric,

we are sorry to hear that.
Please contact us via support@algoriddim.com for in detail help.

Cheers,
Lukas E.