split output not working

HiI have a griffin adaptor for splitting audio output but it doesn’t seem to work as I can not split the channels after trying all the ways given via the djay advice,Any ideas as to why it’s not working correctly as it’s really irritating the hell out of me Thanks in advance Tony

Note: This conversation was created from a reply on: Mixtour no sound in main out and headphones.

Hi Tony,

Could you send us an exemplary video of the explained issue, that would help us a lot.

If you have any questions or suggestions, or if you would like further information, please don’t hesitate to contact us. 

Cheers,Lukas E.