Getting this bug when opening my spotify in DjayPro. Just the error appears in the file window.
I presume this error is happening because I have thousands of Spotify playlists, but we’re DJs… that’s what we do.
- Device model (e.g. 2021 Macbook Pro M1):
- Version of operating system (e.g. macOS 15.5 Sequoia):
- Version of djay (e.g. 5.4.4):
- Hardware/controllers used (Reloop):
Hi @BrandonBosch, a 504 error often stems from a stalled API session, especially with high playlist counts overwhelming the initial sync. Please try the following:
- Force a Spotify re-authentication:
a. In djay Pro, go to the top menu bar and select Library>Log Out of Spotify.
b. Then quit djay and reboot your Mac.
c. Reopen djay, log back into Spotify, and wait a few minutes for the initial sync.
d. Instead of browsing all playlists, use the search bar in djay’s Spotify window to pull up a specific playlist (e.g., “Hard Techno”).
- If that doesn’t work, verify that Spotify’s servers are responding normally outside of djay.
a. Open the Spotify desktop app or web player (open.spotify.com) and try loading a large playlist or navigating your library.
b. If it’s slow or errors out, Spotify’s servers might be temporarily overloaded—wait 10-15 minutes and retry in djay.
I hope that helps!
Hello! It’s been more than a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!
Sorry, I missed your reply. I tried this and it did not work. I’m getting the same error. Gateway timed out 504
Hi @BrandonBosch, do you experience this same issue if accessing Spotify from a web browser or standalone Spotify App on the same device?
