Spotify Songs won't load (May 2026)

[jakehelix]

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

• Device model (e.g. 2020 iPad Air 4th Gen): 2017 MacBook Pro
• Version of operating system (e.g. macOS 14.4.1): Ventura 13.7.8
• Version of djay (e.g. 5.1.2): 5.6.4
• Hardware/controllers used (e.g. Reloop Mixon 8 Pro): N/A
• Hardware firmware version (e.g. 1.0.1): N/A
• Please consider sharing a short video or screenshots to help clarify your issue

A) SUMMARY OF ISSUE:

• None of my Spotify playlists will load the songs (it says “No Songs”)

B) DETAILED STEPS TO REPRODUCE:

1. Restarted MacBook, quit and restarted Djay Pro, logged out of Spotify and logged back in, made sure the search bar was clear

C) EXPECTED RESULTS:

• Songs from playlist populate into Djay Pro

D) ACTUAL RESULTS:

• In the playlist area, it says “No Songs”

[DjRyDad14]

I’m having the same issue after upgrading to iOS 26.5 last evening on my iPhone 18 Pro Max. When you select a saved library, I see Add Songs…, then I tap on Add Songs…, and I try to add from the same saved library, and then it shows No Songs in that or any library.

Hopefully, others will come here and comment about this new issue/bug, as well.

Patiently waiting for this issue to be resolved.

Thank you.

DjRyDad14

[Slak_Jaw]

Hi @jakehelix and @DjRyDad14, Spotify is working as expected on my devices with OS 26.5 and djay 5.6.4.

1. Can you please capture a short screen recording of this?
2. What country are you in?
3. Are you using a VPN?
4. Is the Spotify standalone App or website working properly?

[itsRichySmart]

I’m experiencing the same problem. I’m assuming it’s a Spotify error, as there haven’t been any recent updates to Djay Pro, and I used Spotify a few days ago.

I’m running MBP M1, MacOS Tahoe 26.3.1, DJay Pro 5.6.4. I reside in the United States, no VPN.

[Slak_Jaw]

Perhaps related to this

'Thanks for your patience' — Spotify is back online after a major outage that...

[Slak_Jaw]

Thanks for the video you sent via DM @DjRyDad14. What country are you in?

[DjRyDad14]

United States

[Slak_Jaw]

Thanks @DjRyDad14

[Slak_Jaw]

Hi everyone, please try the following:

1. Log out of Spotify from within djay and all standalone Spotify Apps and browsers.
2. Close djay
3. Then perform a Forced Restart of your iOS device:
   A.. iPhone: Force restart iPhone - Apple Support (CA)
   B. iPad: Force restart iPad - Apple Support (IE) art
   C. On macOS, just shutdown and reboot.
4. After restarting, launch djay and only log into Spotify within djay.

If that doesn’t work, please log out of Spotify again, close djay and try using a VPN set to a country other than the USA to see if that helps. Thanks!

[Kbias1]

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

• Device model (e.g. 2020 iPad Air 4th Gen):
• Version of operating system (e.g. macOS 14.4.1):
• Version of djay (e.g. 5.1.2):
• Hardware/controllers used (e.g. Reloop Mixon 8 Pro):
• Hardware firmware version (e.g. 1.0.1):
• Please consider sharing a short video or screenshots to help clarify your question

YOUR QUESTION:

1. Logged into Spotify. Music is not loading into DjayPro. It just says “No Sounds” Please help. I’ve even downloaded the software again…still not working

[Slak_Jaw]

Hi @Kbias1, welcome to the Community! Please use search before creating new topics. I have merged your new topic with this existing one. Please review above and answer the questions I posted previously. I’ve also shared some steps to try. Thanks!

[DjRyDad14]

@Slak_Jaw I followed those steps, two separate times, and sadly still the same issue with no songs loading/available.

I will patiently wait for additional suggestions.

Thank you.

[Slak_Jaw]

Thanks for the follow up @DjRyDad14

[sykeadelec]

Attempted all troubleshooting steps on both macOS Sonoma (14.8.3) on an M2 Macbook Air as well as my iPhone 17 Pro Max running iOS 26. Both djay pro apps show NO SONGS on any Spotify search or playlist. I was using this fine just last night and messing with Crossfades etc. Please fix, I purchased this specifically for the Spotify integration and have curated playlists that are needed for an event I’m DJ’ing on Sunday. I went to the venue today to test my equipment and can’t do anything.

[sykeadelec]

FYI. The spotify outage yesterday had no effected on the djay pro app as I was using it all evening up until 11pm ET on 5/12/26, this was after spotify’s outage was resolved. I had used the app both before and after the outage.

[Slak_Jaw]

Hi @sykeadelec, welcome to the Community! Sorry to hear you’re experiencing this issue. Thanks for the info.

1. What country are you in?
2. Is the standalone Spotify App and Spotify browser working normally?

[sykeadelec]

USA, East Coast. The macos standalone app, ios app and website are all working perfectly.

[Slak_Jaw]

Thanks for the additional info @sykeadelec. Seems like this is potentially isolated to the USA then.

I have escalated this issue with our engineering team and Spotify and will report back when I have more news. Thanks!

In the meantime, if you have a VPN, can you please try setting your country to something other than the USA to see if that helps?

[Kbias1]

This sucks….is there a workaround solution

[Slak_Jaw]

Hi @Kbias1,
What country are you in?
Did you try the steps I shared above?

1. Log out of Spotify from within djay and all standalone Spotify Apps and browsers.
2. Close djay
3. Then perform a Forced Restart of your iOS device:
   A.. iPhone: Force restart iPhone - Apple Support (CA)
   B. iPad: Force restart iPad - Apple Support (IE) art
   C. On macOS, just shutdown and reboot.
4. After restarting, launch djay and only log into Spotify within djay.

If that doesn’t work, please log out of Spotify again, close djay and try using a VPN set to a country other than the USA to see if that helps. Thanks!