Strange Change in Tempo when Stopping Synced Track and Drifting

Thanks for Replying Guillermo,
Since disabling “Maintain Sync When Paused, Scratching or loading Cue Points, I don’t think I have experienced any crashing, having said that I have been using my older ipad 5 running 3.7.5.

What I am still experiencing however is after using the App for around an hour or so, The Pitch range changes on its own,So basically I always keep it at 8% and when it glitches, it changes to 75% but it still shows it is at 8%, and when that happens, it won’t let me Sync anymore until I turn the Rane One Controller of/on again…This generally resets the problem unit it happens again…
This at the moment is currently my biggest problem…
I’m switching between the iPad 5 on 3.7.5 and the iPad 6 running 3.7.7 and trying to see what works best…

1 Like

Thanks Guillermo, I have sent an Email in the app to Support as suggested.

1 Like

@Guillermo ive just sent the email as requested :+1:t2:

1 Like

Thanks for checking in @Guillermo --happy to put a video together of the tempo change on another thread. Just want to make sure, the track drifting while looping highlighted in the video on this thread is recognized too, as that is actually a much larger issue at the moment.

Please let me know, as I would be happy to make another video on the drifting as well.

Thanks!

3 Likes

I have the drifting problem when I stop the song it drifts. I have to lower the channel fader not to hear it on my iPad and MacBook.

2 Likes

Hi @MontyJoe, I think you’re having another problem, unrelated to this thread actually. Could you please go to the djay settings? Under General, you’ll find the option to change the time it takes the jog-wheel to come to a full stop or to start. I think that reducing the stop time to 0 will solve the problem you’re having.

Let me know if the issue persists.

Cheers,G

Most glitches appear to have been fixed although I’m still experiencing the slight drift in tempo whenever I have Sync on and release the Sync button, not only is it visible via the Beat grid movement but it can also be heard.
Can we get a fix on this issue soon please?

Yes @maurizio_T we are working on this issue.

Thank you all in this thread for your patience and understanding.

Cheers, G

1 Like

Hi Guillermo, I noticed there was a recent update but unfortunately this hasn’t fixed this issue.
Another problem that Rane One users are encountering is if the PItch fader is off the centre setting and I try and start a track by using the Cue button, if I press play there is also a momentary change in tempo.
If the Pitch fader is on 0 this doesn’t happen.
Ideally I would like to have the Motor off function work like it does in Serato. Is this something that could be introduced in future updates?
Thanks

1 Like

Hey @maurizio_T,

Thanks for staying in touch with us.

It sounds like this issue is not really related to the thread’s bug report. It is important for us to keep the community threads constraint to one topic.
Would you mind creating a new thread about this and attaching a video to it so we can all check the behavior of the app in this scenario?

That would really help us better understand the problem you’re having.

Thank you in advance for your time and collaboration.

Cheers, G

2 crashes in the last 5 gigs :frowning: and the current playing songs slows down when I stop the song on the other deck and also when I load a song into the other deck. Looking forward to the firmware that patches this one!!!

Thanks

2 Likes

Hi Guillermo, to be honest I think they are all related as they are Rane One issues…
I did however when you asked me, send you two videos over 5 weeks ago regarding the strange Pitch range issues that I am experiencing and have had no reply or resolution for this issue as well…

I think it’s important then rather have a hundred separate threads regarding the Rane One issues that they should be discussed together…

You guys are on the right track with this software but just wish that we had more feedback regarding our issues instead of the same “We are looking into this matter and appreciate your patience”

Like I have stated in the past, Djay 2 app was pretty much flawless in it’s build quality albeit it lacks all the cool features of Djay Pro but at least it was stable…

We’re still in lockdown down here in Sydney so I haven’t had the luxury of playing at any gigs, but I would be mortified if the app would crash on me whilst on a gig.

1 Like

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.