Sync automatically starts track playback

Questions
1

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

  • Device model (e.g. 2020 iPad Air 4th Gen):
  • Version of operating system (e.g. macOS 14.4.1):
  • Version of djay (e.g. 5.1.2):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):

Your question:

Hi all

Have an issue.

Seems pressing sync automatically starts the track playback

Using ipad 6th gen
Ios 16.5
Latest djay version

Any ideas?

2

Hi @Ben4, try navigating to the djay Settings>General and turning OFF Auto-Play When Moving Crossfader.

IMG_0070
IMG_00701160×1280 112 KB

4

Also, make sure in Settings>General>SONG LOADING>, you have Start Playback turned OFF.

5

Hi slak

Both are already off

6

Thanks for confirming @Ben4. Can you please try to capture a short video of the issue, upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here? I want to make sure I fully understand what’s going on here. Also, if you could share some screenshots of your djay Settings that would be helpful. Thanks!

7

20240912_185517
20240912_1855171920×2560 239 KB

20240912_185522
20240912_1855221920×2560 229 KB

20240912_185528
20240912_1855281920×2560 185 KB

8

@Ben4 please enable sharing permissions on the Google Drive file so I can open and view it.

9
10

Please let me know if it works now slak

11

If not try here on dropbox

12

Thanks for the video @Ben4. This is very helpful. First of all, I recommend you update your iOS to the latest version 17.6.1 if possible.

Then I suggest that you backup your djay Media Library database and any custom MIDI mappings, then uninstall djay, reboot your device, and reinstall the latest version of djay. You can find the files above in the following locations:

  1. iOS: using the Files App, navigate to Locations->On My iPhone/iPad->djay->User Data
  2. macOS: https://help.algoriddim.com/hc/en-us/articles/360014912211-Where-does-djay-Pro-store-playlists-cue-points-and-other-data-on-my-Mac
  3. Windows: https://help.algoriddim.com/hc/en-us/articles/360014912131-Where-does-djay-Pro-store-cue-points-and-other-metadata
  4. Copy the files to a new location or external drive before uninstalling djay. After reinstallation, you can simply copy these files back to their original locations to maintain your Hot Cues, Saved Loops, My Collection Playlists, History and Queue.
13

Slak thanks for this detailed response

How do i backup custom midi mappings?

14

You’re welcome @Ben4. Simply copy them from the djay folder on your iPad to another location and then move them back after reinstalling djay.

15

Hi @Ben4, I’m just following up on this one. Did the fresh install correct your issue?

16

Hi @Slak_Jaw

I had a gig last night so was scared to do the reinstall yet but will try tomorrow and get back to you

17

Hello! It’s been more than 7 days since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!

19

I follow up this topic as having the same issue: All is set to „normal“ - no crossfader start and complete new installation of DJ pro. I had another issue with crumbling sync before (changing tempo and mad jumping of current speed of playing track), so I decided to try a fresh installation. Now sync starts playing the second deck when activated - without touching the „play“ button - as mentioned above. Obviously the workaround does not help. Any idea?
iPad Pro 6th gen

20

Hi @Riff, sorry to hear you’re experiencing this issue. Can you please try to capture a short video of the issue, upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here? Please also provide specific details about your setup not just “iPad” or “Latest Version”. Thanks!

Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version:

21

Dear Slak,
thanks for the quick reply!

Specs are:
Ipad 12.9 Pro 2020 6th Gen. 256 GB (40% used)
IPad OS 18.3.1
DJ Pro 5.2.9 (fresh installation)
No external controller attached

Video of the current issue:

Video of the previous issue (and the reason for new installation with Snyc going mad):

Another problem occurs actually when (re-)adding my files to collection/playlists: Connected folders are empty after restart and 30% of the tracks are missing/greyed out in playlists - although present and playable in original folder….?

Anny support is highly appreciated!
Cheers, Riff

23

Hi @Riff, thanks for the details and the video. Please try turning On Resume Sync After Pause, Scratch, or Cue Jump.

IMG_0389
IMG_03891175×1269 142 KB