Sync/Tempo Glitch

Bug Reports
1

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

  • Device model (e.g. 2020 iPad Air 4th Gen): MACBOOK PRO 13’ 2020
  • Version of operating system (e.g. macOS 14.4.1): MACOS 14.7
  • Version of djay (e.g. 5.1.2): 5.25
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): NO HARDWARE

Summary of the issue:
Left turntable glitches/distorts when changing tempo

How to reproduce the issue:
Video included.
video

3

Hi @Buddha_Stretch, Thanks for the information and especially the video. This is very helpful. I have forwarded this to the engineering team to see if they can reproduce the issue and offer any suggestions. I’ll report back here when I have news.

In the meantime,

  1. Does this only happen with this specific song or with all songs in your local music library?
  2. What is the file format of the song?
  3. Is the song stored on you internal Mac drive or on an external drive?
  4. Can you please upload this song to your Google Drive/Dropbox, enable sharing permissions, then share a link to the song with me in a DM? Thanks!
5

Glitch Video 2

6

Thanks for the additional info and video @Buddha_Stretch. There is no need to YELL though. I have passed this onto engineering for further review.

8

This is STILL happening!..and the search isn’t working correctly now either!

https://www.dropbox.com/scl/fi/anmv9cu1fx7hq92zd2afc/IMG_4919.MOV?rlkey=h8d654tav59y5swir5elpajua&st=vgagpnjl&dl=0

SEARCH-i did a playlist search! Whiskey Tango Foxtrot??

https://www.dropbox.com/scl/fi/3lj3t67vmc44rejhzm6cb/IMG_4942.MOV?rlkey=y8iv5ajb534b2cuvuxxlvrurx&st=m5wgud6r&dl=0

9

Thanks for the additional video @Buddha_Stretch, I’ve forward it to engineering as well. They are still working on this. In the meantime, please try disabling Keylock.

Regarding the search issue, can you please create a new topic for this so we can track it separately? Can you please also confirm if you have internet access or not when the search is not working? Also, in addition to Local Music, are you using Apple Music Streaming? Thanks!

10

Search was with Wifi, appears to be working again with or without…strange! Local music only, if it happens again, i’ll make a separate post thanks

11

Strange. Thanks for confirming. Glad it seems to have resolved itself.