Syncing BPM only, not Beats?

Hi I hope you can help

I have a pioneer DJ400 and using an ipad with your software
Recently if I press sync on the pioneer it syncs the BPM but not the beat as it has previously.
I can work around this but the issue is if I go to loop while queing or in a mix it jumps beats so its out of sync.
I have tried unsyncing before selecting loop but no difference.
Not sure if its connected but I now have numbers on the wave forms and not sure if this has something to do with it.
Many Thanks

Hi @Stick, welcome to the Community! Please navigate to the djay Settings>General>Sync Mode>Sync Type and set it to “BPM and Beats”.

@Slak_Jaw I’ll try that thank you!

Thanks @Slak_Jaw think thank you so much, I think I’m nearly there as that has fixed the beat sync issue and mainly the loop issue.

However if the track I’m playing I want to loop when I hit the button that jumps. But the one I’m quing doesn’t? It only jumps on the main master deck being played.

Thanks again for your help.

You’re welcome @Stick. Can you please upload a short screen recording of the looping issue to clarify what’s happening?

In the meantime, I recommend that you carefully review the linked help topic below to familiarize yourself with how Sync works in djay as it could be a little different than what you might be used.

Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!