The app keeps shutting down on iPad.
Hi MontyJoe,
we are very sorry to hear that.
Is the crash reproducible, what action do you do which makes the app crash?
It would be great to get the crash report, in order to do so please follow these steps
- Connect your iOS device to your Mac using your iOS connector cable.
- Sync your device.
- Go to the Mac Finder, then choose the “Go” menu’s “Go to Folder” option. (The keyboard shortcut is Command-Shift-G.)
- Copy-and-paste this location into the “Go to Folder” field: ~/Library/Logs/CrashReporter/MobileDevice
- Open the folder corresponding to your device.
- Look for crash reports with “djay” in the title,
- Select “Compress…” to create a .zip folder.
- Email us the zip folder via support@algoriddim.com
Thank you in advance.
Cheers,Lukas E.
Hi MontyJoe,
we are very sorry to hear that.
Is the crash reproducible, what action do you do which makes the app crash?
It would be great to get the crash report, in order to do so please follow these steps
- Connect your iOS device to your Mac using your iOS connector cable.
- Sync your device.
- Go to the Mac Finder, then choose the “Go” menu’s “Go to Folder” option. (The keyboard shortcut is Command-Shift-G.)
- Copy-and-paste this location into the “Go to Folder” field: ~/Library/Logs/CrashReporter/MobileDevice
- Open the folder corresponding to your device.
- Look for crash reports with “djay” in the title,
- Select “Compress…” to create a .zip folder.
- Email us the zip folder via support@algoriddim.com
Thank you in advance.
Cheers,Lukas E.