Can anyone say they have ran into this problem when they are in the middle of a gig and using the streaming service tidal the song just stops on you? And algorithm staff can’t give you a reason why it’s happens?
Does it only happen with Tidal tracks?
Have you tried it with your own local tracks?
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Try lowering the streaming quality in the djay settings to normal. I ran into this issue as well.
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Hi @Esau_Galindo, sorry to hear you’re having issues with Tidal. To help me troubleshoot this with you, can you please provide some more details?
- What OS and version are you running?
- What version of djay Pro AI are you using?
- What hardware are you using?
- Do you have an active subscription for djay Pro AI?
- Do you have an active Tidal subscription?
- What are your Tidal audio quality settings in djay?
- Is the Tidal song fulling loading into the overview waveform before you start playing?
- Is your internet connection fast and reliable?
