Track not available on Android

[Slak_Jaw]

Hi @Z1K4LL, welcome to the Community! Sorry to hear you’re experiencing this issue as well. Thanks for sharing the additional info and screenshot.

[Slak_Jaw]

Hi @Stephen_Carroll and @Z1K4LL, I heard back from our engineering team regarding this. It looks like the Android version of TagLib, which is a 3rd party library we use for reading metadata tags in audio files, does not like UTF-16 encoded tags. Our team is going to investigate options. In the mean time you can convert the affected files to re-encode them using UTF-8. The following ffmpeg command should do the job:

ffmpeg -i “input.mp3” -map 0 -c copy -id3v2_version 4 -write_id3v1 1 “output.mp3”

[Slak_Jaw]

Hello again @Stephen_Carroll and @Z1K4LL, I’m just following up on my last message from a week ago. Did re-encoding the tracks to UTF-8 solve your issue?

[Slak_Jaw]

Hello! It’s been another week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!

[Z1K4LL]

Hi Slak_Jaw,

Thank you for the tip, i’m not at home , but i’ll try your solution on next week

Regards

[Slak_Jaw]

You’re welcome @Z1K4LL. Sounds good!

[Stephen_Carroll]

Solves the issue but not ideal as could be a number of tracks that have it.

[Slak_Jaw]

Thanks for confirming @Stephen_Carroll