track stopping completely at track beginning when scratching or dropping in since update

Continuing the discussion from Problem scratching the beginning of a track (iPad & Rane One):

been having the same problem with my sx3. only at the beginning of tracks. it didn’t start until the update.

Hi @Bubonic420,

Thanks for reaching out about this issue and sorry to hear about the problem since the update. I’d first just like to clarify a few details with you so we can try to reproduce the issue here in order to further investigate.

Could you please tell me the following:

  1. What device are you currently using?
  2. Which OS version is running on your device?
  3. Which djay version are you using? (please open the djay settings and scroll down to determine the version number.)
  4. Have you already shared a video with our Support Team of the issue previously? If so, could you please let me know how/where you shared that? If not, could you please send a current video of the issue and drop it here?

This info will help us to determine if this is the same issue as the Community thread you referenced. Thanks in advance!