Tracks are not completely loading tidal and local files… need help…

[Ianv2]

NOTE: Please use the search function above before posting to avoid creating duplicate topics.

• Device model (e.g. 2020 iPad Air 4th Gen):
• Version of operating system (e.g. macOS 14.4.1):
• Version of djay (e.g. 5.1.2):
• Hardware/controllers used (e.g. Reloop Mixon 8 Pro):

Summary of the issue:

How to reproduce the issue:
Mac air M1 chip
Latest version of djay
Ddj flx 6

Just by loading the 12th track on four decks running at same time…

[Slak_Jaw]

Hi @Ianv2, thanks for the detailed information.

1. Do you have a paid djay subscription?
2. Do you have a TIDAL subscription with the DJ Extension add-on?
3. Can you please try to capture a video of the issue, upload it to your Google Drive/Dropbox, enable sharing permissions, then share a link to the video here? Thanks!

[Slak_Jaw]

Hello! It’s been more than 10 days since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!