windows version crashes every single time

pro for windows needs some serious attention this is ridiculous honestly. i was youir biggest advocate for both android and ios. forced to use windows because of hardware issues and i purchase this grenade

Hi @Justin_Saunders,

Very sorry to hear about the crashes on djay Pro for Windows. We’d be happy to look into this, but to do so our team will need some additional details. Could you please email our Support Team at with the following information:

  1. Please explain step-by-step what leads up to the crash. For example, in which mode are you using djay (e.g., Automix, 2-deck, etc.)? Does djay Pro completely crash and shut down on its own, or does it freeze? What features or functions were you using just prior to the crash?
  2. Are you able to reproduce the crash, or does it seem to happen at random?
  3. Do you have any controllers or other devices connected to your computer when this issue occurs?

Please also reference this forum post in your email, and we hope to hear from you soon.

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