Hey, there is any solution fornthe audio dropout using Ipad Pro / Ddj 400?
Is ver annoying… thinking into cancel suscription.
Hi Juan,
Sorry you’re running into this. We’re aware of this issue some users are having, and it’s being looked at. There isn’t a solution yet though, I’m afraid.
Hi yeah I’m having the issue too.
I had a normal iPad and worked flawlessly. Just bought an iPad Pro and it constantly drops out.
So my findings so far.
It’s happened when I’ve selected a new track from files into cue.
It’s also happened by pressing a button on the controller.
The audio in the app isn’t affected so it still records the mix.
I have to unplug the controller usb and the audio temporarily goes to the iPad speakers then when the controller is plugged back in the audio once again goes through the controller as it should.
Very frustrating as I upgraded to the iPad Pro for a better experience.
I am using a levin usb c hub from Amazon with power through obviously.
One thing to test out is whether this is a loose USB-C connection. I’ve had a weak cable that wobbles and loses the signal. Electrical tap to hold it solved that.
I’m wondering if I’m having the same issue. I use Djaypro2 on a macbook for a radio program I broadcast online, as well as for recording mixes on my computer.
Occasionally when I load a new song on the deck, and hit play, I hear no sound. But, it looks like the audio is still registering within the program, it just emits no noise/sound.
This has happened while on air, which is really embarrassing. But, it also happens when I’m just playing music through my Macbook speakers.
Is this the same issue there is currently no solution for?
I am also having this problem, and as others have to disconnect the controller from the iPad. I hope it can be sorted soon.
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I’m having the same problem .
It don’t think it’s the USB (or Lightning cable), because I haven’t experienced these issues with USB cable and my DDJ-400 combined with Laptop+Rekordbox. It’s Djay iOS/iPad + DDJ-400 combination. This issue is becoming old. It prevents me using Djay in public. ‘Looking at it’ doesn’t fix it… I have Djay for three years now, but I still don’t consider it as stable pro software. Too bad…
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I’m not necessarily blaming the cable, rather the connection between the USB-C port and plug acting temperamental. It’s an easy thing to try to fix the issue. Beyond that, we need to do some tests internally to work out what might be going on.
I have the same problem
with an ipad pro, everything is up to date and seems like algoriddim team doesn’t find the solution…
Hey
I am wondering if Algoriddim is actually working on a solution or if there is already one for the audio dropouts that happens when using the pioneer DDJ 400 with djay pro app, i bought the ddj 400 because it was supposed to support Djay pro ( it had that publicity in the box), i have everything updated and seems like the problem persists…
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Yes, I’d like to know if there are any updates as well. I’m really disappointed bc this program is essentially unusable for me as a result.
Apologies. We are still investigating the issue.
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Okay, but I don’t use USB-C. I own an iPad 6th Gen (not iPad Pro) and/or a Lenovo Windows 10 i5 8th gen laptop.
The thing is, fixing ‘bugs’ takes too long (read: years or forever) according to me and many users through the years. By the time the DDJ-400 audiobug is fixed (if only…) the DDJ-400 is old skool and replaced by a next gen controller.
In the meantime Djay is sold with new features and promised hardware compatibilities that are still not stable. At the same time Algoriddim starts to demand monthly fees…
Don’t ask money from users when in fact the software is beta and we, the customers, are in fact the beta-testers and delivering you the buglist. Or, make the software mature and thén release it.
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Hi! New here and one more user of the combo DDJ-400 / Djay Pro / Ipad Pro 2020 to report the same issue …
The soundcard from the DDJ-400 will stop working at after a certain time always when I load a new song.
The only solution is to unplug replug the controller and when the sounds go back the master volume might be increased.
For me and the issue seems to appear only when the DDJ-400 is connected on RCA to a mixer or other audio input. Perhaps some of you can test and tell me if it’s the same on your side?
I Strongly recommend to NOT use the DDJ-400 and Algoriddim DJay on Ipad for a pro gig or use it only with the monitor output if you cannot do otherwise.
Peeps from Algoriddim and Pioneer it’s time to get together and solve that issue.
Problem reported on those Youtube videos in the comment section:
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I too have been having this issue. I regularly use my iPad (7th Gen) + DDJ-400 to spin at a wine bar and I have this issue happen to me 1-3 times a night when spinning. Luckily, it’s not a huge issue when it happens in this scenario, but I certainly could never use this in any other situation, like a wedding, which I do regularly, given the unreliability of the audio.
Please look in to this, as I would hate to be in a situation where this would affect me and my clientele!
Any updates on this front?
Have you try your DDJ-400 without the RCA plugged in to see if the issue is still there?
I just try to collect as much informations as possible to help the Djay and Pioneer team to sort this problem out.
I have not tried that, but I’m not sure what that would accomplish. I will try it out and report back ASAP, though.
Noted thanks, by using the jack in front of the device (Not connected to the RCA) I didn’t experienced any audio drops yet. FYI.
