DDJ-WeGO Crossfader / Tempo control / Monitor Cue/Mix

[gegy]

Hello all,

as Apple Music is now available on Djay Pro for Mac (and iOS i guess) i thought about playing around with the software. So i grap out my old DDJ-WeGo controller, hooked it up to my Macbook Air and started the 2 month trial.
Works very well with the controller. So glad so good.

But i have a threee issues with the controller.

1.) Tempo Control. When i speed up the tempo it works. But when i want to slow down the tempo, the fader in Djay Pro stops at 0% i can not slow down to minus percentage. Do i have to change something to get the slider to minus percentage?

2.) Crossfader control does not work. When the DDJ-WeGo is connected to the mac, the crossfader control in Djay Pro disappears and i can not control it on the DDJ-Wego Controller. Why? (This is not realy a show stopper, as i am not using it so often)

3.) For queuing the next song on my headphones i have a mix knob on the controller. This lets me set up how loud i can hear the current song on deck 1 (played to the public) mixed into the song i want to queue up next. This does not work. (Knob does nothing)

For all three issues:
When i go to the MIDI settings for the controller the selection is jumping to the correct line. There is also set up the correct action but it seems i am missing something here.
The MIDI setup is done automatically by Djay Pro

Hope someone can help me to solve this issues. Thanks

Edit
I tried now to connect the controller to my ipad Pro M2. There everything seems to work. But why is the mac app not working correctly?

Edit 2
Ok, seems i had an old ipad version installed. In the new one, working with apple music, the tempo control also does not work correctly. Crossfader works.

[Slak_Jaw]

Hi @gegy,

1. Can you please clarify what controls are still NOT working on your WeGO on macOS?
2. Which Pioneer DDJ-WeGO controller are you using (WeGO, WeGO2, WeGO3 or WeGO4)?
3. Please visit the Pioneer website and download the latest firmware for your specific WeGO: https://www.pioneerdj.com/en-us/product/archive/#controller
4. What version of macOS are you running?
5. What version of djay Pro are you running?

Thanks!

[gegy]

Hey. Let me first thank you for your answer and your questions.

1.) Controls not working:

• Knob Monitor/Cue Mix
• Crossfader Slider

1a.) Controls not fully working:

• Tempo sliders (only speed up a track, but can not speed down)

(Controls are marked in the attached picture)

2.) I am using the WeGo (without any number)

3.) Firmware is the latest one

4.) macOs 14.2.1

5.) Version 5.1 from the App Store

As for the ipad version:

iPadOS Version 17.3
On the iPad only the Tempo Slider does not work correctly. Has the same issue as on the mac version. Only speed up the tempo is possible.

[Slak_Jaw]

You’re welcome @gegy. Thanks for the additional information.

1. Please share screenshots of the MIDI Mapping settings for each of the controls that are not working on macOS.
2. Please share a screenshot of the djay Settings>General>TEMPO showing the Range and Invert Slider controls.

Thanks

[gegy]

Ok, i got the crossfade and the cue/mix now running.
The issue came from setting the Mixer Mode to Extern.
Setting Devices->Internal worked.

There are only the tempo sliders left.

[Slak_Jaw]

Yes, the controller definitely needs to be used in Internal Mixer Mode.

[Slak_Jaw]

Okay, please share screenshots of the MIDI mapping settings for the Tempo Sliders with the Advance Tab expanded.

[gegy]

Sorry, this is a screenshot of the german version. Hope this does not matter.

[Slak_Jaw]

Thanks for the screenshot @gegy. I don’t speak German, but I think I see the problem now.

1. Please expand the Elementtyp menu to reveal the options there and take a screenshot.
2. Do the same for the menu to the right that says Standard.

[Slak_Jaw]

Also, you can uncheck the MIDI Out as this is not needed.

[Slak_Jaw]

Also, please provide a screenshot of the expanded Optionen menu. Thanks!

[gegy]

I can not expand the menu which says „standard“ because it is disabled (greyed out)

[gegy]

[gegy]

I set max percentage for tempo change to 10%. I can speed up the tempo to 10% with the controller. (Slide to +) But slow down the tempo (starting from 0%) does not work.

[Slak_Jaw]

Hi @gegy, thanks for the screenshots. The settings look correct to me.

1. What happens if you use the onscreen tempo controls? Can you adjust the tempo in the - range? If so, please set it to max -% onscreen, then try moving the hardware faders to see what happens.
2. If this doesn’t work, the only think I can think to suggest is to backup your Mac, including the djay Media Library database file (https://help.algoriddim.com/hc/en-us/articles/360014912211-Where-does-djay-Pro-store-playlists-cue-points-and-other-data-on-my-Mac)
3. Once, you’ve done this, delete the djay Pro app from your Mac, reboot then reinstall it. If that doesn’t work, then my guess is that it’s an issue with the WeGO hardware.

[gegy]

I am going to try your suggestion ajusting the faders in software next time i turn on my computer.

I realy don‘t think that this is an hardware issue of the controller, as the ipad version of Djay works without any issue. I think there is an issue in Djay Macos Version in the midi mapping or something like this.

I also don‘t think that deleting and reinstalling djay Pro is going to solve the issue as i have two macs and both have the same issue.

But i can try to delete the app and reinstall. I don‘t have stored any playlists or cue points at the moment, so no need to do a backup of app data for me.

[gegy]

I would try your suggestion with tempo sliders, but they are not shown when i turn on the controller. I can only see the percentage.

[Slak_Jaw]

Hi @gegy, in the djay Modes section, look for Hardware Mode and uncheck this. This should bring back the Tempo Faders on screen when your hardware is connected. I don’t have access to a Mac, but this is what it looks like on iOS.

[gegy]

There is no such section/option in the mac Version.

[Slak_Jaw]

Okay, well maybe this is an iOS only thing then.