djay 5.2.8 doesn’t let me use songs from Serato Crates

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  • Device model (e.g. 2020 iPad Air 4th Gen): 2023 M2 Pro
  • Version of operating system (e.g. macOS 14.4.1): Ventura 13.6.7
  • Version of djay (e.g. 5.1.2):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro): 5.2.8

Summary of the issue:
Before tonight I was on a previous version of DJay Pro. The way I work is, I create my crates in Serato DJ Pro because I have a Pioneer DDJ-Rev 7 and the pair work well together. However I also have a Pioneer DDJ-Rev 1 which I use with DJay Pro to play out because it’s light to carry. The Rev 1 only works with DJay Pro. I would open DJ Pro and an exact replica of my Serato crates with songs in them would appear. And off I go seamlessly. I played a gig tonight and everything worked perfectly. However when I got home I saw there was a DJay Pro update. So I updated without doing a Time Machine backup. And boom I have a problem. The Crates from Serato appear however a ‘no songs’ message appears. This is the case with all the crates. If I click on the top icon on the bottom left (where you would change from ‘my crates’ to ‘Apple Music’ etc. The top Djay Pro Icon (a yellow and black bulls eye circle on a white square) has a history tab and all my songs are there and they play perfectly. Hopefully we can solve this or I would have to re-instal the older version.

Please help

How to reproduce the issue:

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Same issue. please help.

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Same here…fix please

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Same problem over here, everything worked fine until the latest update.

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Hi everyone,

Thank you for sharing this issue with us and apologies for the delay as our teams have been looking into this.

Please allow us a bit more time to investigate the root cause of the issue, and we will update you on this topic accordingly.

Thank you for your patience and positivity!

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Hi Thanks,

This matter is becoming fairly urgent as I have a gig on Wednesday (Monday now) if it can’t be solved by then, please direct me to link of a previous version of DJay Pro so I can use that in the meantime.

Red

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