Djay crashes on moving anything into a playlist

Questions
1

I’m on Mac OS Sequoia 15.5 on a Macbook Pro 13 (2020), with the latest version of Djay 5.4.4.

If I copy any track or playlist from a different source (e.g. Soundcloud, my rekordbox library, itunes library) into a Djay playlist, Djay crashes immediately.

Any ideas why this might be happening or how I could fix it?

2

Hello, can you be related to this?

3

Hmm seems like a different issue but do you think the solution could work for me too?

4

Hi @Tony123, sorry to hear you’re experiencing this issue. To help us troubleshoot this crash, please submit an Official Support Ticket using the procedure below so the engineering team can review your crash reports in more detail.

  1. Open the djay Pro app on your Mac.
  2. In the top left corner of your screen, click on the portion of the menu bar that says “djay Pro”.
  3. In the drop-down menu, click on the button that says “Provide djay Pro Feedback”.
  4. Fill out the submission form that will pop up in your default browser and title your email “ATTN: MARIE – “The Title of your Community Topic” in the provided subject line.
  5. Please also include a link to the Community Topic so support can reference everything we’ve discusses here.

As I won’t have access to your crash report, I’ll consider this community topic closed for now and let the official support team take over from here. However, I’ll keep this topic open in case other users experience the same issue. Thanks!