I’m having an issue I can’t seem to fix. I now pay $15 a month for Beatport Link. My problem is, some of the tracks are not loading into the decks. I was told by Beatport that it’s because some of the tracks are not licensed for streaming. But this isn’t the case at all. First: Tracks that are not available for streaming in Beatport can not be added to playlists on the Beatport website. I ran across this yesterday and got the error message. Second: If I close Djay Pro 2 and reopen it, the track I was unable to load before now loads just fine, however, other tracks that loaded before now do not load. I can NOT have this happen while DJing live. I cannot close down Djay Pro every time it won’t load the track I want to play. And this is happening 50% of the time.
Side note: I don’t seem to be having this issue with the curated playlists on Beatport, this just happens with playlists I’ve created myself.
Thanks. I sent a support ticket to Algoriddem. If other people having the same issue then why isn’t there a clear answer on how to resolve the issue? I mean…this is no small thing.
I heard back from support, they say they are aware of the issue and are trying to resolve the issue with Beatport ASAP. But hasn’t this been an ongoing issue with previous versions of Djay Pro? Seems like the issue has been around for at least 6 years. dj romy fi’s post verifies this. Hope this gets fixed soon or it looks like I’ll be using Rekordbox.
Maybe relate of this, at least it has info what to collect and send to support
And this seems to be an old issue already
https://community.algoriddim.com/algoriddim/topics/cant-load-songs
It looks like this is an ongoing issue how iOS and macOS behaves.
