Djay Pro crashes randomly after I choose “default” for crossfader setting.

Bug Reports
1
  • Device model (e.g. iPad Pro
    )    :
  • Version of operating system (e.g. iPadOS 16.7):
  • Version of djay (e.g 5.2.8):
  • Hardware/controllers used (e.g. Reloop Mixon 8 Pro):

Summary of the issue:

Djay Pro crashes randomly after I choose “default” for crossfader setting.

How to reproduce the issue:
SELECT - “Settings”
SELECT - “Sound”
SELECT - “Crossfader curve” (Which will be defaulted to “Dipped” every time device (iPad or iPhone) is connected to the Reloop Mixon 8 Pro
SELECT - “Default” - (you would think it would default to “Default”, but unfortunately it doesn’t.)

After you’ve changed the Crossfader curve setting to “Default”, it’s only a matter of time before a high-pitched beep sound comes from the app and crashes DJ pro.

Sometimes it will happen right away sometimes it’ll happen 10 or 20 minutes later.

Extremely frustrating, As I tend to djay with the default setting on the Crossfader.
It’s worth mentioningI never had this problem with the Mixon 4.

Thank you for your time and attention

DJ Mikey Wolf

3

Hi @MikeyWolf,

Thank you for sharing this crash in our forum. Sorry to see that this happened though.

So that we can better assist you can you complete the actions below so that our teams can retrieve your djay user ID and possible crash report?

  1. Open djay for iOS.
  2. Navigate to the settings menu.
  3. Scroll down to Contact Support
  4. In the email pop-up window type in “ATTN: NATHANIEL - Djay Pro crashes randomly after…” in the subject line.

From there we will retrieve your ID and provide you with next steps. Thanks!

5

I had a simmilar issue with the crossfaders of my DDJ-SX2,

thanks to “Slak_Jaw” the fix was make sure your toggle switches at the bottom of your channel faders was set to either A or B and not “Thru” make sure you do this to all the faders, toggle the switches to either A or B,

Once I did this, I never got that popup and DJay never crashed,

Here is my original post, DDJ-SX2 (Crossfader assignment changed) issue

Thanks to the Man Slak_Jaw

I hope this will help with your issue:)