I should also mention that I too have NO issue with DJay 1. Same specs as posted in my post above.
Guys. It is NOT a Numark issue. It is a SOFTWARE issue. djay1 works perfectly for me. Djay2 worked perfectly as well until I upgraded to ios7.
This is software.
Mike. It is NOT A HARDWARE ISSUE. Good lord folks. Think about it. iOS7 is released and buggers up djay1 and djay2. Algoriddim fixes most issues with djay2 on ios7, but some remain.
djay1 works perfectly still with iDJ Pro. I have used is 7 times since this all began with NO ISSUES.
djay2 is still unreliable. Algoriddim can reproduce the bug and is working on a fix.
IT IS A SOFTWARE ISSUE.
IT IS A SOFTWARE ISSUE.
IT IS A SOFTWARE ISSUE.
Blame the right culprits if you need to get upset. It is not Numark.
My guess is that is is something to do with split output. Not something a pro really needs when using the controller.
Thanks Warren. I am far less frustrated than many, but mainly get a little annoyed when folks try to simply blame Numark. This was the reason for my last post.
I am a deductive reasoning kind of guy, and if something worked with djay1 but not djay2, then it only seems obvious to me that the new program is causing the conflict. The fact that djay1 is still perfect for me, indicates my own issue is not hardware related, but a software one.
I do not know your relationship with Numark when it comes to dropping firmware for the unit or even if new firmware accompanied djay2. That said, if some ws dropped, it has not hurt djay1. Again, leading me to look at djay 2/ios7 combo as the issue.
As I have posted before, I see a program like yours with a controller like this as the future of our industry. Laptops are a dying device and will eventually fade away. Tablets will take over.
I also think that the numbers of pros who have embraced your product might have come as a surprise. With pros come bigger expectations on reliability, service etc…
One idea that seems to make some sense is to strip the split output code from it and see if that has an impact. I’d be happy to beta test.
Good stuff Warren.
However, we use all iPad 2’s at the moment and never enable key lock, FX, or EVER speed anything up to 75% (wow!)
Sorry to pop the balloon…
With regard to the crossfader, I initially thought it might be involved in triggering as well, but I am not sure now. Opening the library seems to be implicated quite often…
Either way, I do believe it is likely a software bug that can be squashed.
I can NOT. using an iPad 2.
We’ve done about 10 gigs since this started with djay 1 and no issues at all.
FYI
Update please!!!
Done!
Guys - this has ALWAYS been a software issue. I think I have said that over and over again in various posts here and elsewhere. Warren and the team also know this by now.
However, to say it has NOTHING to do with the controller is rather disingenuous.
The iDJ Pro has FIRMWARE (a sort of persistent software for the uninitiated) , that was delivered by Algoriddim to enhance the capabilities of the controller at one point. (i.e. stereo!) So, there is an interaction between the firmware and the app.
Since the Numark unit is the ONLY one causing issues, it is impossible to rule out the firmware/app combo and thus the controller unit, from needing an update.
No - the PHYSICAL controller parts are not causing the issue, but the firmware certainly could be a part of the solution.
Other iPad solutions are also having issues with iOS7 - suck as Traktor - who still tell pros not to update to it.
For me, the issue is that testing was not done enough on iOS7 within these companies to ensure compatibility. And it is not like having access to the code is an issue. Anyone can be a developer with Apple and get the various builds.
Agreed
Which version of DJay?? I have your iPad and iOS version and use DJay 1 with zero issues. It is the new app that is causing my problems.
The iPad 2 I use was wiped recently and freshly installed with iOS7 and DJay1, DJay 2. That is ALL that is installed on it, as it is only used for work.
DJay 1 works flawlessly. I have had no time to test DJay 2 since doing this, as we have been booked every weekend. I will be interested to hear if this worked for you, but given that Warren and the team can reproduce the issue on various devices, I doubt it is a fix.
Have to disagree with the Apple comment. iOS7 runs perfectly on that iPad 2. In fact, Apple still sells iPad 2’s on their website.
We’ve know a long time the split audio was the issue. It is a symptom of a toy product vs a pro product. No pro DJ using the Numark controller needs the headphone split audio feature - which is there for folks playing around on the bus etc… Time for a pro version maybe?
Warren,
I think it is time you gave an honest update and ETA on this - for the pro users.
Djay is a nice fun toy for the casual iOS user, but some of us expected it might be a great pro tool as well. Perhaps you should make a pro version only for the Numark unit and disable the split feature that is causing the issues.
My company - Pinnacle in Charleston - is using this combo on only ONE of our rigs - as a test. We were just about to purchase several more when Djay2 and iOS7 came out and the issues occurred. The company I own is not a small little shop, but rather a pretty big fish in one of the top wedding markets in the US. I say this to highlight the fact that not only do I take my investments seriously, but there is potential for us to become a larger customer and long term user of your products.
Obviously, I have been reassessing this whole experiment since it became apparent that a fix was not imminent.
I can handle a bug when two software programs change, but I can not support any organization that takes 3 months to fix a very critical flaw. We abandoned Windows based computers instantly when a similar issue annoyed me a number of years ago. I will certainly do the same again and leave both the software maker and Numark behind.
You can earn back my trust Warren - but it will have to be very soon.
Stuart
It appears that both companies are simply not prepared for serious development of this new ecosystem.
Numark seems to have given up on this product for the moment, with no stock and no word on an update for the new connector. Perhaps a new one is being built. Who knows.
Algoriddim, bless them, are developing this great software - for the toy DJs, not pros.
A shame for both actually, as a tablet is going to become the main “computer” owned by everyone. This ecosystem has ENORMOUS potential and rewards if handled properly. Sadly, neither company noted above has an evangelist willing to push this forward thinking solution to higher levels.
Further, Numark had horrible issue with a couple of their top end controllers when Apple updated OSX recently.
Others companies, such as NI, also seem woefully ready for iOS updates as well.
Part of this is the long standing Windows world, slowly falling apart after years and years of domination. Companies still have more resources aimed toward that platform compared to Apple development. It shows when crippling issues appear that need fast fixes.
As the owner of a rather large multi-op, I am faced with a tough decision. I own all of our gear to ensure a consistent experience. The idea of having a fleet of iDJPro’s with iPads seemed to good to be true.
Apparently it is.
So now what?
Very good news indeed. I will wait for the other brave souls here t confirm a fix though…!
7.1 should not be a concern as it is only an incremental update. iOS 8 wold be a better focus for worry.
I wonder why the price of this unit keeps declining? Is Numark going to update it, or kill it?
Slightly off topic - but since we’ve all been working with this unit and its’ sound issues I am going to ask - has anyone noticed a sound quality different between this unit and a more expensive Numark. Laptop controller?
I’ve never been 100% thrilled with the audio and have been wondering is it is the app or controller.
I often wondered if it had anything to do with this issue as well.
Thanks for the update warren, that makes me feel a lot better. I appreciate the effort!
Me too, you are the only other one i have seen that experienced this before ios 7 and djay2. Was starting to think it was my ipad maybe!