DJAY2 not working properly with IOS 7 and Pioneer controller

Today, after migrating Ipad to IOS 7 I discover the DJAY2 doesn’t work properly with the Pioneer DDJ WEGO controller. Obviously, the same setup worked nicely yesterday… so something is wrong between IOS 7 and DJAY2.

Any suggestion?

Yes I am having the same issue.

Hi Santiago,

Which djay version are you using now? Can you please provide more information on what exactly doesn’t work properly? Thanks!

We already notified Pioneer support regarding this problem. However, we do recommend that each of you also contact Pioneer support to let them know about this issue.

Can you please email us at Thanks!

UPDATE: Good news!

New firmware updates are available for Pioneer controllers.  The update fixes compatibility issue with iOS 7.

Please let us know if you still encounter any problems after updating the firmware.

Hi Donna,

Sorry to hear that. Please help us track all issues better by making sure to only post comments that are related to the initial post.

Please send an email to so we can help you with your Spin 2.

Hi Giuseppe, please see my official reply above and install the latest firmware update for your controller.

Hi Sinan,

Pioneer DDJ 1 controller is not supported with djay, sorry.

By the way, djay 2 works fine on both iOS 6 and 7. We also recently released updates fixing some issues. So, you can upgrade to iOS 7 or stay on iOS 6, your choice. :wink:

You need to update the firmware of your WeGO. Please see the official response above.

By the way, please help us keep track of all the issues in the forum by making sure to look for similar problems before creating a new thread.

Theoretically yes, but I don’t think that this is noticeable by ear.

In any case, if you have any hardware related questions, I recommend contacting Pioneer support directly.

Please see my official reply above and update the firmware of your controller.

Hi Jay, please help us maintain the forum by making sure that you only post comments related to the original topic. If you can’t find a topic related to your case, please don’t hesitate to create a new thread.

This is a great conversation that’s separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Which Pioneer Controller is supported on iPad 2?

According to Pioneer, the iOS7.1 has resolved audio distortion noise issues when using the DDJ-WeGO2.

After updating your iPad, iPhone and iPod touch to iOS7.1, it is recommended that the users using the firmware Ver. 9.02 update to Ver. 1.02 again, even though you have no problem using Ver. 9.02.…

Hi Alley,

What exactly isn’t working? Please provide more information.

Hi Sasha,

What’s your Audio Devices Setup? Please tap the gear icon, go to “Audio Devices Setup” and take a screenshot.

That looks correct. As an experiment, please try playing a song in the Music app through your Ergo. Also, if you have a Mac, please see if you’re experiencing the same problems there.

Oh and by the way, are you using the official lightning to USB adapter from Apple?