First 3 cue points missing - Onelibrary

shmimel · November 7, 2025, 5:59am

I formatted my flash drive for OneLibrary within Djay, synced all of my tracks over and then brought it to a CDJ-3000 running version 3.30. Everything worked perfectly, and I ejected my flash drive after a set and brought it home. Later, I plugged it into my iPad, only to discover that the first 3 cue points were missing from every single track! I would assume this is probably due to the buggy nature of the 3.30 update, but I thought I should share since it’s a pretty interesting and consistent bug.

On the left is the track in My Collection, on the right is the same track on my USB:

Michael_Wisniewski · November 7, 2025, 7:20am

Thank you! This re-confirms the need to avoid using USBs on a CDJ-3000 with the 3.3 update.

Slak_Jaw · November 7, 2025, 4:47pm

Thanks for sharing @shmimel. I will pass this onto our engineering team for further review.

Slak_Jaw · November 18, 2025, 4:03pm

Hi @shmimel, sorry for the delayed reply. Unfortunately, our hardware team is not able to test or reproduce this since AlphaTheta pulled the Ver3.30 firmware. Can you please try downgrading to firmware Ver.3.20 as recommended by AlphaTheta to see if this solves the issue? Thanks!

shmimel · November 19, 2025, 6:55pm

Tried it last night, and the cue point issue seems to have resolved itself, despite the CDJs still being on v3.30. Will keep this thread updated if other issues occur.

Slak_Jaw · November 19, 2025, 7:51pm

Great! Thanks for the follow up @shmimel

rishi · December 3, 2025, 4:32am

Many of the songs on my OneLibrary USB are missing the first cue point which is always at the very beginning of the track.

Sometimes DJAY also seems to put the downbeat on beat 3 when it should be on beat 1.

The songs I am exporting all have the first cue point…

Wondering why this is happening? Is it a bug with OneLibrary or is there something I can do to avoid this issue?

Slak_Jaw · December 3, 2025, 1:50pm

Hi @rishi, I’ve merged your new topic with this existing one. Can you please upload some of the songs that you’re having this issue with?

rishi · December 3, 2025, 10:41pm

Here’s the file for the pics I posteed above

Here’s another example…

Rekordbox: Cue point 1 is on the first beat and downbeat on beat 1

DJAY:
Cue point 1 is missing
Downbeat is on beat 3

NB: My issue has nothing to do with CDJ firmware. I export to USB OneLibrary from Rekordbox and plugin into my iPad running DJAY. Many (not all) of my songs seem to be missing the first cue point which is always on beat 1.

Slak_Jaw · December 4, 2025, 3:32pm

Thanks for the files and additional info @rishi. I’ve shared these with engineering.