I can’t log into djay on PC

I try to log in but it says”An internal error has occurred ”
I’ve tried all the ways to solve this problem.including using VPN and changing my network settings,but nothing happened
I am in China,I am not sure that this problem whether relates to my region
In a word,now I’m desperate and dont know what to do.plz fix this bug

Windows 11

Hi @ShaoXuan_Luo, welcome to the Community! Sorry to hear you’re experiencing this issue. Can you please confirm if you have already successfully created a djay account and have purchased a subscription? I need to know if you are having issues logging in or if you’re having issues creating an account. Thanks.