I want to delete the app and try to install it again and see if that helps but is there a way to save all of the hot queues and all of the information?
UPDATE.
I deleted the app on my phone and reinstalled it and I’m having the same problem some track load others don’t
All of your hot cues are stored in the djaymedialibrary database file. You can find this using the Files App on iOS under On My iPad>djay>User Data.
I wouldn’t do that. Needs an urgent update.
The engineering team is aware of the issue and working on it
Yes. App needs an urgent update. Unfortunately it appears updates take at least one week from the time they push the update to Apple.
Guess we’ll have to redo our whole library if we have any gigs during this time.
Interesting additional information -
Songs from the “Files” section load just fine.
These songs are songs I have downloaded from iCloud Drive locally onto my iPhone.
Thanks for the additional information. This is very helpful and potentially a useful work around in the meantime. Thanks!
The engineering team just reported that they’ve identified the issue and are working on a fix. I’ll share more news when I get it.
This is not a great workaround and would require people to have large iCloud Drive available space……which would require them to pay more….
Fair enough. I said “potentially useful workaround in the meantime”. I was not suggesting this as a long-term fix, but perhaps a short-term workaround for someone who has a gig before the bug is fixed.
Glad to hear the issue has been identified. Hoping for a quick fix and subsequent approval by Apple. 
Should we all anticipate at least a 1 week turnaround for the app to be available for us as end users?
Just trying to plan and prepare. I would need more iCloud space certainly
All I can say is the team is working on it and it will be fixed and released as soon as possible.
Hello again everyone. We’ve submitted a 5.1.6 update for iOS only and requested an expedited review, which hopefully means the update will go live within the next couple of hours (it will be released automatically once it was approved). Thanks!
A new update just came I updated and now I have no cue points or saved loops. What the heck is going on.
What are you guys doing.
sorry about that. I have my hot question and loops.
Did u do the that just came out they just put out.
Thank you. The update fixed my issue entirely. Great work and communication from the team
@MontyJoe hot cues are saved in the djaymedialibrary database. These should be easily recovered. It’s also automatically backed up. Open the Files App and navigate to On My iPad>djay>User Data>Backups.
