I’ll test this with our iPad Air and get back to you. Which firmware version do you have on your WeGo 2? Did you perform the firmware upgrade, which fixed the distortion issue on iOS 7?
Really sorry to hear that. Unfortunately, we can’t really help with hardware related problems but we sure can try. Please send an email to our support team (support(at)algoriddim.com)
Ryan: I’m kinda pleased that someone else has chipped in and has the same issue. Clearly then my it must be the iOS update (I really wish I hadn’t updated).
I just hope that pioneer / algoriddim can release an update quickly to resolve the problem.
I have already spoken to pioneer on Thursday and raised the problem with them. Whilst they were helpful the best advice he offered was the old “turn it off and on again” which was frustrating.
I wonder if it’s a local problem to just the air…I hope not as we must be relatively a small using group and won’t be a priority fix.
Hi Guys,
I just bought an Ipad Air and Wego2 for my gf but on the apple site it doesn’t mention the air as compatible, you would say lightning cable and a high enough version right. It worked for a bit for you Simon so we will see if it’s going to work.
I contacted Pioneer.EU and they told me they didn’t test it yet but they are going to test the Ipad air and get back to me.
I hope your problem gets solved.