Questions about general support with djay Pro

This thread was created in 2015. They were reaching out for help and there was absolutely no response from the Algoriddim team.

I appreciate that people are busy but even so, it seems a bit excessive to wait 8 years and not even receive a response.

Algoriddim finally came forward in 2023 to state that the problem won’t be fixed and since then, several people have joined this forum to ask why their headphones don’t work on the equipment they have just recently purchased. The reason this happened and is continuing to happen is due to the fact that the information privided by Algoriddim hasn’t been updated to explain the ongoing unsolvable issue.