Hi @SnAkEs1210,
Thank you for your continued feedback.
As you are aware, we are constantly developing and improving upon current iterations of djay across different platforms.
In a different thread entitled “Android tab wont work with djay and reloop buddy” it was stated that there is a large assortment of Android devices that are often made with hardware not consistent in every region of the world. For this reason, fixing a bug on one Android device may not fix it on a similar device due to constraints like the ones I listed above.
For example, a user like yourself might bring us a bug to which we then work towards finding a solution for. The great news is that said bug has been fixed after an update for that user, however, the same bug might affect another user to which we end up at the same starting point. This doesn’t mean that we give up on solving that same bug for a different user, it just may take more time to pinpoint the issue for their devices make, model, OS version, etc.
Please note that the original title of this thread has been changed for community management purposes based on our best practices in accordance with our community guidelines. This allows us to track specific issues prompted in this topic for past, present, and future reference.
As stated previously, we keep track of every single issue that is submitted to us, whether it be via email, the community, social media, etc., and aim to provide sufficient support for all of these items in every conceivable way that we can, regardless of the time it takes.
Thank you so much.
