Reloop Mixon 8 Performance Pads Sticking

Questions
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@Dysfunk_DJ I received a DM from another Mixon 8 user, saying they had the same problem with both the #1 and #5 Performance Pads on the left deck. They ended up sending it for repair/servicing. So it’s possible this is a hardware issue and not a software issue.

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I’ve just tested and not software and looks didn’t glitch on hardware. I’ll keep monitoring and if keeps repeating I’ll contact vendor and send back as only bought in August.

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Okay. Thanks for the update @Dysfunk_DJ

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Sticking pads 1 and 5 with serato, djay pro mac, iPad and iPhone. Emailed bopdj to make a return.

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Thanks for confirming this @Dysfunk_DJ

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Hi,
I have converted some tracks from Traktor to djay 5 for use together with a Mixon 8 controller.
All on latest versions.

I have all the Hot Cue Pads lit but most of the time the pad #1 doesn’t do anything when hitting that.

But when hitting it in the software (iOs ipad) it works. Taking into account that the pads in Reloop do actually work in other ocassions I assume this is an communication/software issue, right?

What to do here?

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@DJ_Big_Blender try going into the MIDI Editor for djay Pro, pressing that hot cue and see what it’s mapped to.

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I have a similar byt not exact issue with the cue points on my Rane one when I use the same ipad in my Reloop Buddy,
I have the top 4 cues set on the Rane One but they are different on the Reloop Buddy

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Thank you…

I’ve done that and it just seems pad 1 and 5 on deck One don’t respond at all and don’t point show me the mapped function at all.

And in deck 2 pad 1 doesn’t point to any mapped function. All the other pads do seem to work and what they are supposed to do.

Is this a hardware issue? Or could I do something else to make it work?

Btw; the Mixon 8 is just new right out of the box.

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@DJ_Big_Blender this really sounds like a hardware issue to me.

  1. First, as mentioned in your other post, I’d try installing the latest Mixon 8 firmware; install it twice.
  2. If that doesn’t work, I’d reach out to the place you purchased it from for a replacement.
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Thanks. I already contacted Reloop.

See what they say.

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@DJ_Big_Blender So I’m guessing the firmware didn’t fix the issue then?

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That’s totally correct.

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That’s too bad. Most likely a defective unit then.

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Hello
Any way to know if I have the latest Firmware installed?
I just received my Mixon 8 few days ago
Thanks for any hints

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@Djay_Fleg you should be able to find out how to do this on the Reloop website or within the Mixon 8 manual.

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Thanks but nope.
I know that latest version of Firmware is v5039 according to reloop website but I dont know how to check which firmware version is installed on my machine.
Any clue how to check this?
Thx

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In that case, I would just install the latest version available anyway and not worry about what version is already on it. In my case I had to install it twice anyway to clear up the issues I was having with mine.

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