Why does my dj app cut off it self
Hi @Lenox_Omondi, welcome to the Community! I’ve moved your comment to its own topic. Can you please provide complete details for your setup and additional information about the issue? Please also try to capture a short screen recording of the issue. Thanks.
Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version:
Do you mean, why does a track cut off at times as your playing it? That has happened to me a few times. Not sure why but I just have to reload the song and it plays fine but im glad that hasn’t happened during a live set.
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Same here bro, i’m glad it didnt cut off while live DJing but it still gave me a heart attack. I noticed it only happen when use djay pro without Hardware connected and i think it only happen with itunes music
Hi @megaman24 and @djfeliz, I’ve moved this to its own topic so we can troubleshoot this further. Can you both please share full details of your setups?
Device Model (ex. 2020 iPad Air 4th Gen):
Version of operating system (ex. iOS 17.3.1):
Version of djay (ex. 5.1.3):
Hardware/controllers used (ex. Reloop Ready):
Hardware Firmware Version:
It would be really helpful if you could also capture and share a short screen recording of the issue. Are you using a streaming service or local music? Thanks!
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- Device : Macbook Pro M3 ( MacOs Tahoe ) - i was using Macbook Pro M1 14inch ( Catalina ) before and it still happens
- Version of Djay Pro : 5.6.4 latest ( it happened with all the version before )
It only happen when using the Software alone when im preparing a set or checkin music. It mostly happen in Local Music ( itunes - i bought songs ) and with downloaded music as well . No Streaming music ! All imported in My Collection.
I’ll try to record when it happen again
P/s never happen on iOs or ipadOs
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Thanks for the additional info @djfeliz
Here the video, as u can see the song cut out when i load it back up it fine
Thanks for the video @djfeliz.
- So you do not have any hardware connected when this happens?
- Have the songs been fully analyzed first or does this only happen when playing a song for the first time?
- What file format are you using?
- Are the songs stored on your internal Mac drive?
- How much free space is remaining on your internal drive?
- Are you running any other Apps in the background?
Hello! It’s been a week since my last reply. I’m going to consider this topic completed for now so I can focus on others. However, please feel free to respond and we can definitely revisit this. Thanks!
