Spotify Problems occurring too often (DJay Pro, Mac version 10.13.5)

Me three… and Pro 2 often won’t play files load in hard drive - stating that they are unavailable. But they are definitely available and playable on all other players, while offline or on line.

Hi Guy’s

It really is to bad that these things are happening. I own and use VDJ8, Serato and Algoriddim DJ Pro and Pro2. Each has their place/applications.

When it comes to Weddings, nothing is better than DJ Pro or Pro2, for the following reasons:

  1. The Automix permits, instant track advances/cues, with central fader. For Grand Introductions, this permits one handed, work. You can talk up a storm, while looking at the guests, and without looking down, flip to the next track, then the next, without looking down, using another hand, contiguously loading tracks etc. Just awesome!

  2. Spotify integration: At Weddings, request are often permitted, and it is impossible to have every song on property. Spotify permits us meet our clients desires, more often than not, and that is highly profitable, in the long run.

  3. At Weddings, DJ have more responsibilities than we normally do, say at a club. Catering Staff, Venue Staff, Videographers, Photographers, and Guest, are constantly engaging us, for assistance / request of some nature. Especially nearing the commencement of the main dance portion of the evening. This is where automix comes back into to play. It provides a back up, which ensures the transition to the next song in the cue, should be become distracted, or altogether pulled away from our DJ station. DJ Pro2 permits us to override the auto mix points, and also permits us to add effects and what not, without disengaging the automix feature. In these ways, we can provide much more constant, and friendly services to all.

  4. DJ Pro 2 provide solid club style, turntablist mixing facilities, sufficient enough, to pull of a 60-minute live, turntablist session, for the last hour of any wedding. A period, when the distraction are minimized, and we are generally left to show off our skills (or crash and burn, if you will).

In a club setting Serato, is still king in my books, but at Weddings, Serato would be like driving a standard transmission car, up hill for 8-hours, not fun, and some gears would get grinded along the way, and the vehicle might even stall a couple of times.

Weddings gigs are plentiful, and pay more than clubs, as a generally rule, obviously some exceptions apply.

So, to the Engineer’s at Algoriddim DJ I say keep up the good work, and thank you… BUT; in that it is peek wedding season, if you don’t resolve this within the next 7-days, as an Engineer myself, you will be signalling to me, that their is a significant challenge afoot and that I shouldn’t expect a correct, within the balance of this wedding season, and perhaps never…

Lastly, two feature are missing or not obviously present to me, which would make this platform perfect for weddings.

  1. The ability to SIMPLY remove SONG/ALBUM from a deck - like a button that one would press, next to the deck that removes the SONG, leaving it empty. This would make flipping to different AUTOMIX sets - more sure footed, removing the worry about a residual song getting played, or a new song getting skipped, if you manual replay a residual track from another folder or mix. - SIMPLY BUTTON

  2. A TIME COUNTER - we need the ability to see how long our load play lists are, and toggle between total time, and time remaining.

Add these two features, and get the Sportified issues corrected, and all the naysayers, can go an pound salt! As you will have created software platform, that is very functional and therefore profitable to most all MOBILE DJ’s.

Thanks again for the excellent work!

Sorry about all the typo’s guy’s, I should have proof read my post, as it was somewhat lengthy…

I think the central theme remined intact, however…

Thanks again!

Offline support of Spotify, would be revolutionary!

My guess is that Spotify and NOT Algoriddim DJ, is responsible for putting the brakes on this feature.

For me personally, I would be willing to pay Spotify, substantially more each month, for a PRO membership, which would then permit Algoriddim DJ to store offline songs; much like a PREMIUM membership is currently required to stream…

I’d pay as much a $30-40.00 a month for that sevice, separately or over and above my exsisting premium membership.

We make money from music, we therefore should pay for the music that we play.

I’m sure that the software engineers are doing their best.

While we are all waiting see how they make out, we need to develop personal work arounds, as “The Shows Must Go On”!

Streaming is cool, but not utterly requisite for every gig. We all did just fine for decades prior to the proliferation of this technology.

For me, I am feeling disappointment, but not devastation…

I understand your setup, and your comfort with it. This being said, you could use a laptop (or any smart device), on the side to stream, or play from downloaded Spotify folders, when need arises. There is always work arounds.

Before Spofiy intergration, I used my phone to stream songs that i didn’t have, and connected my phone to an open channel on my mixer.

I am sure that we have all been here before, in one form or another. As such, we should perhaps, just as an interium work around, return to our respective, previous practices.

Just my 2-cents…

I downloaded the latest update, and Spotify worked fine for me.

Not to be a pain in the ass… but!

The title and therefore context of this thread is:

dj Yardy 2 months ago

“Spotify Problems occurring too often (DJay Pro, Mac version 10.13.5)”

In this context - i can confirm that the problem has been resolved… any other context, I am speechless, at least within this thread…

Please move your “ipad” based questions to another thread or open a new one please…

I confirm - no problems on either of the pro version for Mac’s…, with regard to Spofitiy intergration. Used it this past weekend for almost 12-hour - not one problem…

Has been working fine for me for months - this being said, I don’t use it as my main library, but rather for requests, when I don’t locally have the song (laptop using my phone as a Hotspot).

Now, please note, that the Spotify home app has all kinds of troubles of its own. It doesn’t play all tracks, all the time. Some are greyed out one day and back for streaming another. Sometimes, while editing it stops permitting one to change the order of songs, forcing one to close and reopen the app.

It is a streaming service, not a local drive, as such there are always 3 major hazardous choke points.

  1. Assured, steady, Network Bandwidth
  2. Remote Server load and Service Allocations
  3. Intristic OS and App glitches

If you are using Spotify as your primary hard drive, if you will; you are making a mistake. We perform mission-critical performances, no music, no fun, no repeat business, etc.

Mission critical systems don’t rely on cloud-based services, as their primary lifelines, if you will. They rely on local, meaning on property based servers, and in our cases, our laptops and their internal hard drives.

Everyone keeps emotionally pointing the finger at Algorithm; however, it is most probable that they are not entirely or solely culpable.

If you don’t have the song locally stored, then when a request comes in, requesting a song that you don’t have, do what we have been doing for years - state: “I will see what I can do, I might have to stream it, no promises”. This is tantamount to saying that you don’t have it on hand, which is true, but you will do your best to source it, but it may not work - also true…

Central theme: if you are using this software primarily because it has Spotify integration - don’t! it has a lot of great features and Spotify is merely one of them, one that shouldn’t be the capital reason for you making your purchase, because the streaming service is not 100% assured, for the 3 prime reasons noted above.

Sure-sure - it worked awesome for you/me at one time. Maybe it did and maybe it didn’t. No one has made an objective measurement, which measures and records overtime, the performances of the 3 primary choke points that are intrinsic to all streaming providers and supporting apps, and gear if you will.

Spofify and ISP servers are becoming increasing loaded, month over month. OS providers, constantly update their software as well. The only guarantee is the promise of constant change, and what is true today won’t be true in the tomorrows.

This truth is clearly evidenced in the number of firmware adjustments required by the likes of Pioneer, Denon, Rane, and others, to keep their hardware devices functioning CLOSE to promised, but never 100% as promised.

This is a great DJ Software Program, one that gets better with each major release. Algoriddim DJ is heading in the right direction, and their fee to be a member of this club is the lowest amongst the truly professional offerings.

This being said, Algoriddim will never be able to 100% mitigate the 3 aforementioned choke points nor will any member in here be able to clearly evidence them (Algoriddim DJ) as being the primary root of the observed interruptions.

If you don’t trust them, then trust me, as an unaffiliated engineer; they are listening to us and absolutely doing all that they can, to mitigate these occurances. BUT IT"S NOT ALL ON THEM!

Here’s a clue: Spotify knows what software apps are requesting what files, and absolutely allocates resources firstly, to its own apps. Algoriddim DJ will never be first in the cue, this directly speaks to the Remote Server load and Service Allocations, that I mention above, as being a prime choke point.

Their software doesn’t suck, they are not untalented, or unlistening or unresponsive.

The complete opposite is true across the board.

Seriously, they have brought a higher form to function, wraped in major innovation.

Sure-sure - it worked awesome for you/me at one time. Maybe it did and maybe it didn’t. No one has made an objective measurement, which measures and records overtime, the performances of the 3 primary choke points that are intrinsic to all streaming providers and supporting apps, and gear if you will.

Hey - it’s working great for me, and we are running the same version - so why isn’t working for you/

Good question right - Read above, and get a clue!

Sure-Sure, there is no way that it could be a Spotify issue ;-0

Oh Brother… That’s what I call a short cut to thinking!

No way it could be the REMOTE, STREAMING SERVICE PROVIDERS FAULT!

Now that’s funny!

Just Google Spotify Problems then grab a bowl of popcorn, and book off 8-hours and start reading.

It is never ending…

Let me pause here and say that I feel your pain, really, I do, because I had the same challenges that you are having but they disappeared after an update.

Look, your comments, my comment, everyone’s comment in here are anecdotal. None of us have scientifically, meaning through an acceptable, objective metric to test, measure, record, compare and repeat… to narrow in on the root causes.

Contrasting your anecdotal data against mine; yours scores lower in probability.

How many complaints are there in this thread about this issue – not many, under a dozen, and that includes you gents that keep wrongfully posting about the iPad app, when this thread is for Mac Pro users, but I digress.

Now back to the less than 12 complaints, most of which have been reported as resolved, leaving no actual standing complaints (maybe one) pertaining to DJ Pro 2 installed on Mac Book Pro’s.

Compare this to the thousands of complaints posted online a about Spotify service outages and intrinsic software problems, including tracks freezing or dropping out and even failing to load. There is even a twitter feed with 97000 followers: Spotifystatus@…Look at many of those dates and WOW, they fall in the same period as most of us were experiencing the same troubles using a third-party software. Reading further, you will discover that for a period that Spotify wasn’t working properly or at all on all THRID PARTY programs/apps.

But every poster in here was positive that it was Algoriddim’s fault.

Just because it works on one device, with a different MAC and IP address, and download and streaming history, and probably different apps stored and possible running, most definitely doesn’t mean that it will work the same on devices with different credentials.

There is a lot going on here. Allocation is a huge part of it. Some software is permitted higher priorities than others, even from the same vendors.Some house hold/user accounts have limitations as well.

So, in summary, just in case you missed it: Your anecdotal evidence vs. mine:

Mine wins out, based on probability, and nothing more. We are both guessing, albeit, yes, my guesses are based on a narrower field of assumptions, based on my profession, being related to all the technologies at play here.

This being said, I have no skin in the iPad conversation and like I asked another member above, I ask that you transfer your complaints to an appropriate thread.

Firstly, you are in the wrong thread.

Secondly, there is no basic objective troubleshooting procedure that will bring one to definitively conclude what the main source of the troubles are.

The software, works. It makes a request to Spotify, Spotify looks for/ at credential - your account name, password, and status of the account (paid or not paid), and if all is good, it permits the track to stream through the djay app.

However, it also assigns a port and a QOS provision, meaning quality of service, which amongst many things outlines your bandwidth priorities. It is possible that each device is receiving different QOS provisions for reason that you cannot fathom and would think are unfair and foolish, if someone shared them with you.

With all the recorded troubles that Spotify is having, it’s a 100% guarantee that they are tweaking the QOS provision constantly. These adjustments are locked to IP address, devices and software versions, and user account histories. Never pay your Spotify late. Poor payers don’t get premium services.

I expect you to now realize that Spotiy is an unstable, audio streaming service provider. All that love essentially free music, must grow to realize that it does come with some hidden costs.

a) it isn’t always available
b) the quality isn’t consistant
c) the quality is less than a store bought CD
e) multiply the above by 10, when utilizing third party apps to gain access to the service.

And lastly, cut the third party app designers some slack, for no other reason than they are alway playing catch up…

I am resistant to porting actual insights on all the layers at play here.

Yes DJ Pro2 had some related issues upon it’s first release, but, they were not huge.

They were also, not necessarily avoidable, by Algoriddim.

Alforiddm DJ, like other software providers that support the play back of Spotify files, when they sign the requisite agreements, etc., they are provided a development package.

This software package is best viewed as a sandbox. It is a container, it only has so much sand, so much room, as to provide the most basic strings, if you will, to authenticate usership (access), and port primary, remote control - Play, pause, search, etc.

There are many versions of this kit, to match up with different OS devices, and for different levels of partnerships (meaning more functions, HIGHER PRIORTY Services).

All third parties read the instructions and modify what are know as SDK’s and develop API’s, and present them to us as Apps, if you will.

If these packages, have intrinsic errors in their source code, major problem can and usually do occur. When the problems are similar across many platforms and third party App developers, if you will, it points to crappy sandbox construction.

Net result, a bunch of smart talented people, trusting other smart talented people, build their program within and upon another, and the weak link brings them all down together.

So, whos fault is it? Who has the most culpability?

The originator of the sandbox, and in this case, that is Spotify.

Algoriddm DJ has a very small sandbox to work in, and it is clear that some of the sand is corupted.

Many ask why Algoriddm DJ doesn’t permit local storage and play back of Spotify files, like the actual Spotify software permits. The reason is obvious, the development package (sandbox) doesn’t have any provisions in it, to support such. The permissions must firstly come from Spofity, and Spotify must then share its encryrption package - and that will never happen! Unless some copyright laws change.

THE TEST

Last night I had a corporate gig at a casino ( I made sure that my USB cable was firmly plugged in at each end - triple checked).

I decided to duplicate my sets, using Spotify. Meaning that I built a 3 hour dinner mix off my hard drive, then duplicated it in Spotify.

Then, at 9:00 I started to mix live, using Spotify, but each time, tossing the same track from my hard drive in to another play list.

In this way, if Spotify halted, I would restart the track, in seconds, this time using my local hard drive.

Running in this way, from 6:00pm until 1:00 am, 7-hours, there wasn’t one interruption.

The ISP gateway was my cell phone. 7-Hours just under 500 Mb’s.

The software works.

Mid 2010 15" Mac Book Pro with 16 Gigs Ram, Samsung 512 Gig SSD, Quad Core i7 CPU with Hyper thread running HS OS.

Denon MCX 8000

DJ PRO 1 the original version, works fine for me as well. This being said, it is nowhere as usable as PRO 2.

I never had PRO one go down, on PC or MAC.

This being said, PC based laptop requires some tweaking to run all audio programs.

Serato, Virtual DJ, Tractor, DJ Pro, all require PC base laptops to be tweaked. I have had serious troubles with both Serato, and Virtual DJ on PC laptops, while I had none with DJ Pro.

So from an operating as promised perspective, on a PC it has met this promise, for me.

IBM ThinkPAD i7, 256 Gig SSD, 8 gigs RAM

Entry level PC Laptops often fail to run any DJ software, without interruptions.

All is well with DJ Pro 2. Not one streaming issue in 30 weddings! Feeling good!

Just waiting for DJ Pro 3 for for mac book pro!

PS I just did a wedding for Dead Mouses wife’s sister. He was in attendance… it was kinda cool!