Tidal Hi-Fi - partial track load bug back again?

Bug Reports
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64

Hi @ronschae4 and everyone else who has responded on this thread,

First of all, thanks for joining our Community and for reporting this issue! As @paulmack shared, this is an ongoing bug that he reported some time ago, and so I’ve moved your post (along with the other posts on your thread) to this already existing topic thread to continue tracking this problem.

Our Development Team has been actively investigating this issue, and I will push this internally again with them and provide them with the additional information you’ve shared. I’ll keep this thread updated with any news. Thanks once again for your patience!

65

Can anyone else confirm that TIDAL Hi-Fi tracks are now working for them? I have been able to use them the past few nights with no audio dropouts or buffering. I am pretty sure this issue has been resolved.

67

I am having this problem again (w/Tidal Hi-FI, on IpadPro M1) since I downloaded the new version (4.1.7). Tracks not fully loading past a few seconds, and djay getting stuck analyzing tracks. Like in the past, all problems go away when switching back to “high” quality.

68

You could try reaching out to the developers of DJay or Tidal to report the issue and see if there are any recommended solutions or workarounds.

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69

I have figured the workaround in order to play the Tidal Hifi tracks without stopping after 10 secs:

Under Settings > General > On Play/Pause > Start Time = 0.1 seconds and Stop Time = 0.1 seconds.

Works for me on the app.

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70

I’ve done a set on iPad last week for multiple hours on HiFi without loading issues.

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71

iOS or MacOS version?
I’ll have to refer to the manual to refresh my memory…

72

I am experiencing the same problem, including the issue with app getting stuck when analyzing a track.

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73

Two tracks from Tidal will not analyze. They have been stuck processing for about 5 mins.

2023-08-14-12-07-58_screenshot
2023-08-14-12-07-58_screenshot2560×472 123 KB

74

iOS version. I was playing with the new Tidal Max library. If I play the tracks straight out without the 0.1 start time, DJ App will only play for 10 seconds. If I move the wave length for just a bit at the beginning of the track, DJ App would play the entire song, that’s where I thought if I change the start time to 0.1 in the setting, it would work. The songs sound so much better with Tidal Max on DJ App now!! Have not tried other versions but should work

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76

interesting. This is something the devs need to take a look at.
Can you tell us which iDevice?

(I agree the 24b/192k FLAC files sound wonderful)

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77

Should be an easy fix for the developers, if the track is from Tidal, fix start time to 0.001 (ish). My device is iPhone 12. I understand the issue also affects on Android (app downloaded on Google Store).

78

Worked for me at first try. But then i tested again, and it failed at second time.

80

Under which sertings?

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81

Default (Start 0, Stop 0.6).

Edit - I do use all optimization tricks in the book, and this was while using an iPhone hotspot. My iPad is pretty ancient though…

82

Interesting observation. While preparing my set I analyzed 100s of tracks over my local WiFi on HiFi settings, no stuck probs. Not once.

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83

It didn’t work for me. Hi-Fi tracks keep getting stucked.

84

I’m joining the chorus by reporting that I have encountered many Tidal tracks that either will not complete analyzing or come to a dead stop while playing in dj Pro AI. I can also report that setting the Tidal streaming quality to “normal” seems to be the fix, but I have not done extensive testing. Also, based on very noncritical tests, I can’t hear a quality difference between the Tidal streaming quality settings. Running stand-alone Tidal at my account’s highest setting, Hi-Fi, I have not observed a single playback problem. At this point, since I only use Tidal for its connection into to dj Pro AI, why would I pay for the Hi-Fi level of service?

I’m running latest versions of all software on macOS.

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85

Try using an online voiceover AI for this purpose which supports the language you are working on and doesn’t have this bug issue

86

Hi @samdale67,

Thanks for sharing your feedback about Tidal quality in djay.

We recently published a new FAQ on the topic at the link below.

Have a nice day!

1 Like