macOS: "Title could not be loaded" djay 5.1.3 & 5.1.5

Hi @Gregory_Canady, please use the search tool before creating new topics. I’ve merged yours with this one. Please see above. This is a known bug and there is a work around above.

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is there a time plan when the fix will be available? this is a serious issue and make it hard to trust any future updates. this caught many of us off-guard while going live on gigs

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Above seems all nice and good… BUT as of yesterday, in none of my 2 OSX devices, mono AIFs can be opened (format not supported) any more, as had worked like a charm all time. As still does on iOS. WHAT ??? I’m a tango dj, and virtually all classic repertory is in mono, and lots of my files are AIFs (also from the better current digitization projects). Did that occur to anybody else, too ?!? Thanking in advance, [as I’ve a gig today, I converted stuff on one device into AAC, but on the other it’s much more stuff, and tanda PLs have to be rebuilt manually…]

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Hi @VaronPlateando, the team is aware of this issue and is working on a fix. In the meantime, please refer to the work around shared above:

A post was merged into an existing topic: The star ratings in the rating are no longer displayed 5.1.5 macOS

That is great, but on Mac OS X there is no fix yet. Local files (the same ones that do not play in the playlist) are not played, either, in “my files” if I drag the folder there. So please fix it for Mac OS X, too!

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Hello! I have the same problem on mac. When will the update come out?

Hi @Pat and @aluzhk, I have moved your posts from the iOS topic to the macOS topic. The engineering team is aware of this issue and is working on a fix. We will release it as soon as possible. In the meantime, these is a workaround that has been shared above. Thanks!

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Hello Slak_Jaw,

good to know that you’re on it, very indeed, as that workaround doesn’t make a difference with regard too mono AIFs, the error message ('can’t load mono aifs‘) still comes up even if I try to start them from the ‚my files‘ section in djay.

Kind reds,
Matthias.

Thanks for the additional info @VaronPlateando. I have passed this onto the engineering team.

I’m having the exact same issue.

When can we expect a bug fix? I actually use Djay Pro every day but on May 10th I have to DJ at a wedding again and it’s really annoying when I have to load everything individually from the hard drive into the tool Thanks for info

the fix has just been released

Hello everyone. djay 5.1.6 for macOS has been released. Depending on your region, it should be available already. Thanks!

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Nice good work. I shall update later :wave:

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@Slak_Jaw The update has solved the problem. Many thanks to you for your help and many thanks to the development team for the quick resolution of the issue.
Great service! Before the next update, I will make a backup of my system to avoid being in such a situation again :smiley:

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You’re welcome @grand91. Glad that fixed your issue and thanks for the positive feedback. Always appreciated! I have passed this onto our engineering team as well.

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My ratings still do not show in my playlists!

Hi @Buddha_Stretch, yes, unfortunately this didn’t make it into 5.1.6, but should be addressed in the next release. Thanks!

They used to work, please help. I always use Itunes/ Music to keep my music organised for using with Traktor and has worked fine with DJAY Pro in the passed… but since the new update it says ‘Could not load track - There was a problem accessing the file’. All the music is there and works when i drag from the Music / Itunes app but not via the link in DJay Pro. My music is on an external hard drive if that makes a difference but the Music / itunes app has always worked from that…
Any suggestions?? or do i need to wait for an update??