If I had known about this issue before purchasing then I probably wouldn’t have dropped £37 on Djay for Windows. I have used a friend’s copy on OS X and had absolutely no problem with selecting different output devices for cueing and main mix, so it’s frustrating to see such a crucial element missing from the Windows version.
I contacted customer support yesterday and received a reply stating that the issue is being worked on, but I won’t hold my breath given that it has been around since the April release and we’re now three months on.
The good news is that I have found a cheap solution that does work. The official compatibility list is quite limited, so I took a punt and bought a dirt cheap multi-channel USB sound card from Amazon:
There are plenty of these around under different names, they all look the same but this one was the cheapest. No drivers required on Windows 10. The only thing you do need after plugging it in is to right click the volume control icon in the taskbar, select playback devices, highlight “USB Sound Device”, hit configure, and then set everything up for 3.1 surround. On starting Djay, it will recognise the sound card as 4 channel and output main mix through the front out jack, with cue mix through the rear out jack. Hopefully this can help a few others until we get a proper fix.
Are you sure that you followed my instructions to the letter? It’s very important that you go into the Windows playback devices properties dialog and set the sound card to 3.1 audio, otherwise Djay will only see it as a 2 channel device and pre-cue will not be available.
P.S. Make sure that you don’t have “Split cue” selected in Djay - you should only use that setting when you want to split a single stereo output into mono main mix and mono cue channels using a 3.5mm splitter cable. Don’t worry that the cue buttons aren’t visible at first without “Split cue” selected - they should automatically become available once you set your sound card to 3.1 surround and Djay detects that there are 4 channels available.
Sam - I have a Windows 10 pc with a really nice external USB DAC. I want to use DJay Pro with this as the main output, but I just want to be able to cue via the regular PC headphone socket (that’s not too much to ask is it??) I’m not using an external mixer. Is this possible?
I’m not sure if Lucas’s advice was for instances where there was an external mixer - whichever way, there was no screenshot - I couldn’t get it to work (no matter how much I fiddled) and so I gave up. (sad face)
I must admit that I too purchased DJay Pro kinda in the belief that I would be able to cue a track (he said… trying not to get too angry…)
Oh - and not sure who Andeas was asking, but Spotify is my main source (via DJay Pro)
Apologies Samuel - it’s an Audiolab Q-Dac (I’m sure there’s a lot better out there but it was cheap on eBay) and the headphone output is the integrated PC motherboard offering. OS is Windows 10 (now with the latest ‘fall update’ or whatever). Latest DJay Pro - and streaming mostly from Spotify.
I can’t believe that they actually suggest using this splitter thing… Am I right in thinking that this sends a mono signal to my beautiful sound system?
I find it disappointing that this issue is still not implemented in the windows version 6 months later!
On the Mac version I used to be able to pre queue using a USB headset (has it’s own sound card) and use the internal speakers.
The way I have had to do it on my windows laptop is to use external speakers with a splitter cable and plug a standard set of headphones into the splitter. Then set the following options Audio Device Headphone Jack, Exclusive mode ticked and split channel.
Any news on this topic?
This thread first started 6 months ago! This issue should have been fixed already.
I’m just glad I tested the demo version before buying the full software.
Please fix this as soon as possible and I’ll buy it right away!
Originally, headphone button on the Vestax Spin 2 do not work. But after configuring to split channel. it works. BUT it is not coming out through the Headphone port, it is coming out through the Main Channel Output. Please advise.
