I have just imported a set of Spotify Playlists into Apple Music using Songshift - those playlists are all visible in Apple Music on my Mac and the songs in them play fine. But in the djay app I just get a set of empty playlists - apart from one playlist that does work that was shared by a friend. I have tried restarting Apple Music, restarting djay, refreshing the library from djay, logging out of Apple Music account in djay and then back in again, and restarting whole mac, but makes no difference. I just tried creating a new playlist in Apple Music and adding a song to that but that did not show up either.
So what shows in the Apple Music tab in djay is:
Songs
Recently added
A playlist Icon with no name
that is repeated another 8 times
The playlist shared to my Apple Music by a friend that does work
I tried adding a new playlist in djay and that appeared in the djay list - it also appeared in Apple Music fine and I added a song to it from there - but when I refreshed the library in djay the new playlist disappeared from the djay app.
Now having tried messing around with adding a few new folders and playlists there are now just two empty playlists listed in the djay app, plus the one shared playlist that works.
I also started up the iOS djay app and linked to Apple Music - it shows the same two empty playlists and the one shared playlist that works - so the djay apps are consistently not handling the Apple Music playlists correctly.
The playlists started slowly appearing yesterday - they seem to be all there now - so I am assuming there was something server side that has been fixed?
Thanks for the update. You are correct - sometimes there is a delay period in which the data being received does not populate in djay until a bit later. (e.g. tracks and playlist additions)
This is rare. However, it can happen depending on your region and library.
I too have created playlists and playlist folders in apple music and they are not populating in djay. Updated cloud library and genius, restarted and logged in/out of everything in the chain - still nothing.
Waited a few hours and tried again - still nothing.
@saxybeast1@Sascha_Tim_Fischer I reckon it took about 48 hours for my playlists to start syncing - then maybe another 6 hours before it was all done - hopefully yours start syncing soon.
I should have caught this during the wedding ceremony; I must have refreshed after adding another song, then I lost the groom and bridesmaids procession song. I accidentally played the brides song for them since it was “next” on my playlist. Still…rookie mistake and the wedding coordinator and brides were very sweet about my screw up. Makes me feel slightly better that at least I’m not going crazy and not the only one experiencing these issues.
I’ve also started having this issue, I’d hoped it was related to the AM loading bug that was fixed in the last update, but apparently not. It’s concerning how long this issue has existed and yet there’s no sign of a fix (happy to be corrected on that Agloriddim mods).
Experienced same issue as original post. To get around it I created two playlists in djay Pro yesterday using Apple Music search and adding tracks that way. Returned to computer a few hours later and the playlists were gone. Seems to be an Apple Music issue as they are not showing up consistently in that software (a friend also reported her Apple Music playlists appearing and disappearing in her phone app).
I’ve been using Djay for YEARS and was very disappointed to find out spotify was no longer supported after being away from Djing for a few years. Most likely becuase of Spotifys policy updates.
Making the move to apple music, and trying to get playlists imported as I am starting to DJ weddings again, and I appear to be having the same issue as the OP. Would love to know of a fix, workaround, or an update to this. I doubt that this is a “rare issue” based on hardware and region as many others are having similar issues…
